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      Penn Mutual

      Engaged Employer

      Penn Mutual reviews

      Great training but outdated systems hinder progress - Customer Service Representative Penn Mutual Employee Review

      4.0
      May 16, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company, hiring process was easy and fast, training was great until they threw you on the phones week 3 then said we would come back and learn more and back on phones

      Cons

      Old and outdated systems really

      avatar
      Penn Mutual Response
      3w
      Thank you for sharing your experience with Penn Mutual. We appreciate your feedback as we continually improve our systems and processes. Thank you!

      Explore other reviews about Penn Mutual

      5.0
      Jun 9, 2026
      Senior manager, compliance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits with continued improvements Fair salary Complete support of work life balance at all levels

      Cons

      Some business areas see very high work volumes with no additional staffing which causes burnout

      5.0
      Jun 7, 2026
      Internship
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management and higher-ups are very accommodating in helping you learn and grow during the internship.

      Cons

      Didn't have any cons to provide. Great opportunity

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