Abusive leads and incompetent management - Software Developer PerfectServe Employee Review

1.0
Dec 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Location is OK. Onsite food available.

Cons

Senior management is not very bright. Their so-called CTO is a horrible boss and the CEO is gutless. Further, this is a company that allows certain long time senior leads to get away with verbally abusive behavior to many employees that should net them a lawsuit. Company is at best simply floating where they are with no significant growth. Outsourcing jobs was a slap in the face to all of the company US-based employees. One wonders if senior management and their private investors simply did this to line their own pockets. Disgraceful management and a truly crappy product.

avatar
PerfectServe Response
6y
Thank you for sharing your opinion. We offer many forums for employees to provide feedback on management and senior leadership and take feedback seriously. If an employee expressed these concerns, we would investigate and take appropriate action. We are sorry your experience at PerfectServe was not positive. We wish you be best in your future career.

Explore other reviews about PerfectServe

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

avatar
PerfectServe Response
5d
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Cons

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

avatar
PerfectServe Response
1mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
See reviews by: Helpful|Rating|Date|All