Feeling lost - Customer Service Representative Phone.com Employee Review

2.0
Nov 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Sense of team, good atmosphere, great benefits, opportunity to work with interesting customers and staff. Interesting product, when it works.

Cons

Almost half of the staff resigned or was fired in the last 2 years. Continuous problems with service stability. Upset customers. Major disagreements between management.

Explore other reviews about Phone.com

5.0
Jan 21, 2024
Recommend
CEO approval
Business Outlook

Pros

They have a good work environment. You have access to even the CEO. They care for their employees. The company is growing so there is room to grow.

Cons

You may find some colleagues that don’t work as hard as they should.

1
2.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from Home Benefits and Employees

Cons

You cannot trust the actions of the leadership will match the messaging delivered.

See reviews by: Helpful|Rating|Date|All