A lot of "employee benefits" without much substance - HCM Associate PlanSource Employee Review

3.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Health Insurance 401k Unlimited PTO Hybrid/Remote Friendly Good coworkers

Cons

Poor work/life balance "Fun" Employee perks that don't actually improve anything or provide any actual "benefit" Hostile clients Little opportunity for advancement A LOT of turnover Additional work without additional compensation Job description not in alignment with actual role Rude clients Hectic workload

avatar
PlanSource Response
3y
Thank you for taking the time to provide your feedback about PlanSource. Our goal is to make sure all team members are well prepared to handle their role within our organization. We aim to be as transparent as possible with both our client, and our team members to ensure a smooth client relationship. We apologize that doesn't sounds like your experience. We also want to make sure our employees are well taken care of. Our organization offers many benefits, such as remote work flexibility, Unlimited PTO, health/fitness benefits, and others, alongside competitive wages, to make sure our team members are well rewarded for their work and contributions. We agree, teams are never expected to work during break time, or during approved PTO. If our team members ever feel this way, we encourage them to reach out to their leaders or HR to address. Sharon Brand - Chief People Officer

Explore other reviews about PlanSource

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

Cons

Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

avatar
PlanSource Response
4mo
Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
3.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.

Cons

There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent! Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.

avatar
PlanSource Response
4mo
Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure. As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow. Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team
See reviews by: Helpful|Rating|Date|All