Friendly coworkers, unfriendly customers - Service Desk Team Lead Powertek Employee Review

4.0
Nov 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Great people to work with, both on the corporate level, and in the contracts. Fun sponsored events

Cons

Not much communication about the corporation as a whole. You are limited to only knowing about the contract you work at and not much else.

Explore other reviews about Powertek

5.0
Sep 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Professional and forward thinking group

Cons

Not enough done to improve employees skillset

1.0
Oct 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Fellow coworkers on the contract were friendly and reasonable people. Insurance options for vision and dental were appreciated.

Cons

Powertek failed to send my resignation email to HR with a months advance notice. I informed them of my intent to take my last week of PTO in the email, which they acknowledged. Thursday, the week before my last week, they informed me that HR has given a mandate that I cannot take the last week, and they moved my end date to Friday the next day. They refused to allow me to donate my excess PTO which was set to be used for the next week, and refused to give me a copy of the employee handbook on request, since they ended access to the company intranet. They will adhere to their legal obligations, but will otherwise try to avoid working with you when they stand to benefit. Such as to avoid paying out over 40 hours of PTO.

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