Employee Review
- Former Employee, more than 3 years★★★★★
Terrible
Oct 23, 2019 - BaristaRecommendCEO ApprovalBusiness OutlookPros
Doesn't matter how useless you are they will hire you.
Cons
Very bad management, favoritism, bullying, too much unnecessary pressure in the workers, specialy if you are a hard worker, they will make you do everything so managers, leaders and their friends can be lazy and have fun while you suffer. They will treat you like you are nothing, and if you try to complain you will see how head office protects their managers only and the rest of the staff are numbers, disposable. You will feel worthless. Long hours when they need you and cutting hours when they don't. I have work in different shops and they are all very similar, it is a toxic enviroment, Never in my life I have seen so many different coworkers cry in the job. Avoid!
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Other Employee Reviews
- Former Employee★★★★★
Pros
Nice people, great working environment.
Cons
Not aware of any at this point.
- Former Employee, more than 5 years★★★★★
Not what it used to be
Apr 17, 2023 - People Manager in New York, NYRecommendCEO ApprovalBusiness OutlookPros
It was great when they promoted a culture that was fun and had fair internal work ethic and values. There was lots of recognition and incentive pre-pandemic.
Cons
There are still consistent bonuses for head office. It became a very junior place to work. The blind leading the blind. Loss of core knowledge and general ineptitude. Generally a poor relationship with the UK leadership, no support. DEI initiatives are a complete fail, diversity is store level, and they talk alot about culture without walking the walk. Senior management has no clue what people do and hires external people with no industry experience. Departments are burned out and they throw money at all the wrong places. Core digital Systems are a mess and IT is a mess because its outsourced overseas. Senior leadership does whatever they want, if you are in the right clique.
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