Completely Ridiculous - Assistant Store Manager Primark Employee Review

1.0
Aug 14, 2018
Recommend
CEO approval
Business Outlook

Pros

+great coworkers +store managers can be friendly +great PTO policy (if you could take it)

Cons

+upper leadership does what they please when they please They are so far removed from the stores and no chance of them realizing what it’s like to have to work nights and weekends and/or function in a live store environment. Lack of respect towards personal lives is out of this world. They consistently arrive late to visits due to them “partying” the night before. They may say we will be at your store by 11am and not show until 4pm. They expect everyone to still be there ready for them at a moments notice. We’ve had to work from 5am until 11pm because of these so called visits and you are told “it’s your career, do what you want”. You’re expected to be at their beck and call 24/7. +P&C managers are a joke Your P&C department (HR) is a joke. Managers are more concerned with saving themselves or worrying about how they can afford their next car because their lease is up rather than supporting the store in making beneficial decisions such as helping the multitude of associates who have substance abuse issues or maybe staffing the store with quality talent rather than telling the managers “I have a body count I need to hit” or maybe addressing the issue of sexual harassment in the workplace? When several underage workers complain about an employee and the response is “he is seasonal, he will be gone in a few weeks”. On top of all that they consistently make up “labor laws” such as only salaried employees can conduct interviews for positions which is ironic because the amount of labor laws they break is astronomical. Minor violations much? How about the lack of breaks they provide for associates or the fact that you can be denied a bathroom break. +upper field leadership is so distant and unapproachable and probably not from this country. Most senior leaders are from overseas if not all of them. They forced all American leaders out because they just all suck at their jobs. The mentality is America = Bad. Scotland = Great. They will also talk to you however they please. Forget about being polite or saying thank you. I’m talking downright disparaging remarks such as making fun of your sexuality or possibly even telling “I will drop you in a pool of your own blood” forget about reporting it. It does no good, in fact it would literally cause them to make you a target because you opened your mouth. All I’m saying is think twice before you join America’s fastest growing retail brand. The pay might be competitive and they might sell you a dream but it turns into a nightmare and I’m speaking from personal experience. Once you drink the kool-aid everything seems great until the kool-aid runs out and you realize that you’re miserable. Just think twice. :)

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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