Primark Reviews
64% would recommend to a friend
(8929 total reviews)
Paul Marchant
75% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "> Good pay for under 18s especially when compared to many other jobs for under 18s" (in 964 reviews)
- "Lots of overtime so if need more money it's easy and nice people however managers can be rude due to entitlement" (in 456 reviews)
- "Good for experience and a first job didnt stick around for too long as i found better salaries elsewhere but not bad" (in 140 reviews)
- "Poor management and sometimes treat you as if you are a cog in the machine rather then a member of the team." (in 691 reviews)
- "Most of the managers are rude and make the work environment toxic as I was crying after each shift from the abuse they gave me." (in 560 reviews)
- "Older staff have no benefit of times served they try to give there late shifts to long standing staff ." (in 151 reviews)
Ratings by Demographics
This rating reflects the overall rating of Primark and is not affected by filters.
Filter Reviews by Topic
Found 8,929 of over 11K reviews
Updated Dec 6, 2023
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Oct 23, 2023Customer Service Retail AssistantFormer Employee
Pros
The team work was excellent and the supervisor really accomodate the staffs
Cons
Weekends full house of customers
- 4.0Nov 8, 2023Retail AssistantFormer Employee, more than 1 yearBrooklyn, NY
Pros
Positive atmosphere. Helpful colleagues. Great HR staff.
Cons
If you're not a full time employee, you're seen as unimportant. You're a place holder and supporter for the full time employees. The managers/supervisors don't even acknowledge your accomplishments, They'll give the credit to the full timers. They don't give you many opportunities at advancing.
- 5.0Nov 13, 2023Retail Sales AssociateFormer Employee, more than 1 yearBrooklyn, NY
Pros
Great place to work lots of nice people
Cons
Micromanagement team/staff Good for students
- 4.0Nov 6, 2023Sales AssociateFormer EmployeeArlington, VA
Pros
Flexible, easy, good customer service and sales experience
Cons
Dramatic workplace, lack of professionalism
- 4.0Nov 2, 2023Retail Sales AssociateFormer Employee, more than 1 yearBurlington, MA
Pros
Good comradery, flexible shifts, good pay, nice break room
Cons
The store gets extremely busy
- 5.0Nov 3, 2023P&C SpecialistCurrent EmployeeBoston, MA
Pros
Good team, store BOH looked cool
Cons
benefits could have been better
- 3.0Nov 15, 2023Sales AssociateCurrent Employee, more than 3 yearsBrookfield, IL
Pros
great fast calm easy for first job
Cons
annoying sales floor looked crazy sometimes
- 3.0Nov 13, 2023Retail AssistantFormer EmployeeEast Rutherford, NJ
Pros
Discounts on items and clothes
Cons
The management was not great
- 3.0Nov 3, 2023RecruiterFormer Employee, more than 1 yearBoston, MA
Pros
Good work life balance and team
Cons
Bad culture, lots of vacancies, high turnover
- 4.0Sep 27, 2023Retail AssistantFormer Employee, less than 1 yearWilton, NY
Pros
Good managers, friendly staff, good atmosphere
Cons
Tiring work, very busy at seasonal times
Primark Reviews FAQs
Primark has an overall rating of 3.5 out of 5, based on over 11,191 reviews left anonymously by employees. 64% of employees would recommend working at Primark to a friend and 48% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
64% of Primark employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Primark 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Primark to be career development, management, coworkers and the cons to be culture, benefits.
