Primark Reviews | Glassdoor

Primark Reviews

Updated November 10, 2018
1,985 reviews

Filter

Filter

Full-timePart-time

3.2
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Primark CEO Paul Marchant
Paul Marchant
589 Ratings

1,985 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Lots of overtime if you want to work extra outside of contracted hours" (in 89 reviews)

  • "flexible hours, friendly team, good pay for a student" (in 113 reviews)

Cons
  • "No staff discount, only 4x a year but discounts for other shops e" (in 114 reviews)

  • "No discount for any of the items" (in 117 reviews)

More Pros and Cons

  1. Helpful (3)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Primark part-time

    Pros

    Plenty of overtime, good training

    Cons

    Managers are all on different pages— each days something different and it confuses the employees


  2. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fast-paced working environment, energetic vibe

    Cons

    You might encounter difficult customers so be prepared to deal with them in a professional manner

  3. "Best for a high school or college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Primark part-time

    Pros

    Consistent work schedule, hourly pay was a little above average when I started, fun coworkers

    Cons

    Quick employee turn around, management and supervisors can be rude and not understanding


  4. Helpful (1)

    "Though it was part-time, it was quite tedious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Assistant in Boston, MA
    Former Employee - Retail Assistant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Primark part-time (Less than a year)

    Pros

    There is diversity in the staff employed

    Cons

    Difficult dealing with People and Culture. They are usually rude.

    Advice to Management

    Individuals in people and culture need to be nicer


  5. "Get ready to learn !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primark full-time (Less than a year)

    Pros

    Incredibly diverse culture. Very fast-paced. The expectations are high and not everyone can keep up. Overall it’s a good place to work and they always seem to do the right things for employees.

    Cons

    Many employees have this as their first job and need to be more professional towards each other and managers.

    Advice to Management

    Keep recognizing good employees and make sure unprofessional employees are held accountable.


  6. "Awful Heartless Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Primark full-time (More than a year)

    Pros

    I’ve met some really great people however there is nothing else to say about my time other than traumatic .

    Cons

    Awful work conditions. Senior leaders threaten you, and once was told” I will sweep the floor with your blood”. Be prepared to work 14 even 16 hour days , 6 day work weeks, overnight shifts and be demoralized on a daily basis. The expectations are unrealistic and since coming to the US there are only two original managers across the US which is very telling.

    Advice to Management

    Do not compare the US market to overseas and understand the US client as well as customer. If you have an HR sept; hire a manager who actually has experience and senior leaders in this department that are not so separated from the store level. Hr managers do not report to the store manager and see their supervisor once or twice a year ...completely unacceptable.


  7. "Retail Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Associate in Boston, MA
    Current Employee - Retail Associate in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Primark (Less than a year)

    Pros

    it is an easy job

    Cons

    managers and supervisors very disorganized

  8. Helpful (2)

    "People & Culture Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Primark full-time (More than a year)

    Pros

    Employees and coworkers make the job bearable

    Cons

    Head Office doesn't communicate effectively and are never on the same page. Causing constant issues.


  9. "Job is great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Primark part-time

    Pros

    Job is great if you like engaging with people.

    Cons

    management talks behind employee's backs.


  10. "No Consistency"

    StarStarStarStarStar
    Former Employee - Seasonal Sales Associate in Staten Island, NY
    Former Employee - Seasonal Sales Associate in Staten Island, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Primark part-time (Less than a year)

    Pros

    Decent pay
    A lot of opportunities for more hours
    Cool Co-Workers
    Experience gainer

    Cons

    No room for change in schedule
    Managers and Supervisors have an authority issue and don't follow most of the rules that other employees have to follow (i.e. using your phone the floor, wearing certain clothes)
    Everyone talks about each other behind their backs especially the managers
    Lack of consistency (you'll be working in one department for almost everyday until they decide to switch it up on you and throw you in a completely different department)
    Impossible to keep track of where everything is because it's always being moved around

    Advice to Management

    Hire professionals and people who take their job seriously and not just an opportunity to flex out the need to be a jerk to other people. Also allow some flexibility with the schedule because not everyone can work the same schedule every week especially part timers. Don't put the pressure on to move merchandise every week; it confuses the employees and customers as well.


Showing 1,985 of 2,066 reviews
Reset Filters