Primark Reviews | Glassdoor

Primark Reviews

Updated January 21, 2019
2,108 reviews

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3.2
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Primark CEO Paul Marchant
Paul Marchant
618 Ratings

Employee Reviews

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Pros
  • "Lots of overtime if you want to work extra outside of contracted hours" (in 91 reviews)

  • "Opportunity for overtime and good pay above minimum wages" (in 119 reviews)

Cons
  • "no staff discount except for 2 weeks at Christmas" (in 119 reviews)

  • "Also - no discount except from in December where you get 10% off at Christmas" (in 119 reviews)

More Pros and Cons

  1. Helpful (4)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Primark part-time

    Pros

    Plenty of overtime, good training

    Cons

    Managers are all on different pages— each days something different and it confuses the employees


  2. "Exhausting Position"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Primark full-time

    Pros

    Great energy, very fast paced

    Cons

    Unrealistic workload, disorganized at time

  3. "Nice environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Primark part-time (More than 5 years)

    Pros

    Friendly environment and very flexible with the time

    Cons

    Small business. No bonus or raise in pay. dead end


  4. "Was pretty decent for a retail position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Staten Island, NY
    Former Employee - Retail Sales Associate in Staten Island, NY
    Recommends
    Neutral Outlook

    I worked at Primark part-time (Less than a year)

    Pros

    The other employees were all very nice. I loved my supervisors - they were very sweet and welcoming.

    Cons

    The upper management are strict and sometimes rude about things that are not even our faults.


  5. "Inequality"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flexible schedule, in kings plaza mall.

    Cons

    Managers and supervisors treat associates with little respect as if they are less of them. Customers are messy shoppers .

    Advice to Management

    Please be kind and understanding . Associates deserve the same respect as other workers .


  6. "Horrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Brooklyn, NY
    Current Employee - Sales Associate/Cashier in Brooklyn, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Primark part-time (Less than a year)

    Pros

    Some of the Employees are nice

    Cons

    there is no communication from management

    Advice to Management

    Start speaking to your employees, HAPPY EMPLOYEES, MAKES HAPPY CUSTOMERS. Have meetings with your employees and listen to what they have to say to you, and maybe just maybe the customer service will improve like when it first opened. You are not above speaking and getting to know your employees. Stop walking by the employees like you don't know us, we are all one store and it seems like all the floors are separated in that store, and it shouldn't be like that when the store suppose to be 1. You only speak when you want something done, care about your employees, find out how their day is going, what can be done differently, what was, or are they working on, its not that hard its called communication.


  7. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    fast-paced working environment, energetic vibe

    Cons

    You might encounter difficult customers so be prepared to deal with them in a professional manner

  8. "Best for a high school or college student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Primark part-time

    Pros

    Consistent work schedule, hourly pay was a little above average when I started, fun coworkers

    Cons

    Quick employee turn around, management and supervisors can be rude and not understanding


  9. Helpful (1)

    "Though it was part-time, it was quite tedious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Assistant in Boston, MA
    Former Employee - Retail Assistant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Primark part-time (Less than a year)

    Pros

    There is diversity in the staff employed

    Cons

    Difficult dealing with People and Culture. They are usually rude.

    Advice to Management

    Individuals in people and culture need to be nicer


  10. "Get ready to learn !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primark full-time (Less than a year)

    Pros

    Incredibly diverse culture. Very fast-paced. The expectations are high and not everyone can keep up. Overall it’s a good place to work and they always seem to do the right things for employees.

    Cons

    Many employees have this as their first job and need to be more professional towards each other and managers.

    Advice to Management

    Keep recognizing good employees and make sure unprofessional employees are held accountable.