Primark Reviews | Glassdoor

Primark Reviews

Updated February 24, 2017
918 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
Primark CEO Paul Marchant
Paul Marchant
259 Ratings

918 Employee Reviews

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Pros
Cons
  • No Staff Discount (except for the Christmas Period) (in 66 reviews)

  • No staff discount, Rubbish pay for u18 (in 61 reviews)

More Pros and Cons

  1. Featured Review

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Freehold, NJ
    Current Employee - Anonymous Employee in Freehold, NJ
    Recommends
    Positive Outlook

    I have been working at Primark full-time (Less than a year)

    Pros

    Very accommodating when it came to changing schedule for school. I didn't know I was taking classes this semester and last minute had to change my schedule. The P&C department worked with me and helped me find coverage for the shifts I couldn't make. Then adjusted my schedule for school! Breakroom nice and clean. Offers you locks! Nice locker room. Get free uniforms! Full time and supervisor positions are given to internal candidates- allows you to move up quickly! Managers very friendly. Fun to work with coaches! Staff fun to work with! Awesome clothes!!! Cool events where team can dress up for work and donate money to their charity.

    Cons

    No complaints! Best company that I have worked for!

    Advice to Management

    Great team! Very engaged, great leadership, love open concept for office, P&C team very helpful with scheduling needs, super friendly.


  2. "Great job for a student"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Weekend Supervisor in Newry, ME
    Current Employee - Weekend Supervisor in Newry, ME

    I have been working at Primark part-time (More than a year)

    Pros

    Fixed contracted hours plus available overtime
    Regularity busy so time goes fast
    Good breaks
    Promotion opportunities to supervisor and trainee manager roles

    Cons

    Monotonous if put on the same department regularly

    Advice to Management

    Clear communication needed within store


  3. "Very fast paced and stressful environment .."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Assistant in Willow Grove, PA
    Current Employee - Retail Assistant in Willow Grove, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Primark full-time (Less than a year)

    Pros

    HR is in the building
    The prices
    Steady schedule

    Cons

    No discount
    Management doesnt help
    Too much delegation and not enough help
    Unorganized
    No real opportunity to move up


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Employee Complaints"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Primark (Less than a year)

    Pros

    Burlington Mall location!!
    Instead of shopping at this low end retailer, plenty of other options.

    Cons

    Was told I was hired for part time permanent right after the holidays they let a bunch of employees go very wrong!

    Advice to Management

    Pay your employees!!!
    Pay them every week not bi-weekly especially for a lousy $12.50 hr. DO NOT tell them there hired permanent if your going to let them go in a month!!!! Horrible place to work


  6. "Retail Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Primark part-time

    Pros

    Friendly and fun co-workers and staff, clean and updated work environment, great starting pay.

    Cons

    Divide between management and retail staff, overworking without proper assistance, minimum room for creativity,

    Advice to Management

    It would be great to see the management work on helping the associates with projects and give better recognition to the hard work the associates put into their tasks.


  7. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Danbury, CT
    Current Employee - Retail Sales Associate in Danbury, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Primark (Less than a year)

    Pros

    Atmosphere, Management, Culture, Friendliness, and Flexible hours

    Cons

    None - Very flexible with employs schedules (in the Danbury, CT location)

    Advice to Management

    Keep up the great work and flexibility!


  8. ":)"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    They let you pick up a lot of shifts. The bosses are somewhat cool. Big store, a lot of clothes and people..

    Cons

    The store was busy all the time. Customers were rude for no reason but it was a nice working place.

    Advice to Management

    I don't really have anything to say about the management because they did what they could.. they are all cool


  9. "High Turnover"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Primark full-time

    Pros

    The company is finding it's way in the discount apparel business here in the US. A great brand, High pay.

    Cons

    Constant revolving door both with hourly staff and management. Hostile work environment and unrealistic expectations.

    Advice to Management

    Allow the staff to stay in place it's important to keep moral and tenure of your staff.


  10. "No room for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainee Manager in Boston, MA
    Current Employee - Trainee Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Primark full-time (More than a year)

    Pros

    -The pay is great but not enough for the work you do
    - I love the people I work with
    -PTO
    - Visits from CEO and others are great but stressful

    Cons

    It's a very stressful environment. Its very hard to advance with the company. Supervisors have also trained to be TMs in a 10 week program and no one advanced.

     They like to hire externally rather than promote from within. They bring employees from overseas to help out when we can do it ourselves, if they gave us a chance. The employees that come over have all expenses paid, the company pays for housing, meals and transportation. That is a lot of money being thrown around and they can't give management raises?

    Retail assistants just got a raise to $12/hr, they are giving that raise to all of them. Regardless if they have been working for the store since opening or if they were just hired. That is not fair to the staff who have been working over a year. There's no recognition plan in place.

    Not so much of a big deal but, I understand as a manager you need to be there for all your shifts. It's hard for managers to call out. My sick days and days owed can't be used.

    Advice to Management

    There needs to be a set time for a TM to advance to a DM. Don't train others for no reason, its a waste of time. Don't spend money on bringing employees from overseas with all expenses paid.


  11. Helpful (1)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cranbury, NJ
    Former Employee - Anonymous Employee in Cranbury, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Primark full-time (Less than a year)

    Pros

    Great standards and customer focused. Great price points on merchandise.

    Cons

    Lots of favoritism taking place with senior management. Technology is outdated and company is too focused on cost control to adopt new solutions. No policies in place to ensure employees are being treated fairly so store management does whatever they want. Senior managers lack serious professionalism and are heard gossiping about employees on the sales floor.

    Advice to Management

    Focus more on taking care of employees instead of fighting unions by talking badly about them.



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