I don't recommend - Department Manager Primark Employee Review

2.0
Jul 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Recruiters will usually negotiate up to your salary expectations when interviewing. Not an extremely strict environment. You meet cool people.

Cons

Turnover rate is very high - a lot of employees quit regularly from all levels associate to manager. Employee discount is only offered during Christmas season 30% off. You will probably end up working harder than the next person since most staff are unmotivated. The store is always understaffed, despite making huge sales and high profits. Management and HR (P&C) are not as accommodating or understanding as other companies. You must have absolute open availability on a rotating schedule with no exceptions. Not much opportunity to grow unless you are friendly with higher-ups. Poor communication amongst management which tends to overwhelm associates. No work-life balance. No one cares much for product handling so if there's items on the floor, everyone will simply walk over it or pretend they don't see it. When putting items back onto the sales floor, no one cares if the size matches the hanger or stickers for the customers. You might be considerably underpaid compared to someone doing the same job as you when you are salary.

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

See reviews by: Helpful|Rating|Date|All