Pros
Lots of overtime available. Can be very sociable. Pay better than other retailers in the area. Always busy so time can go by fast. Job is easy so good for students who aren't full of skills. Easy recruitment, interviews very basic and no previous experience required. plenty of training. You do get the odd lovely customers who cheer you up.
Cons
Some managers have been quite rude - I've been told to do as I'm told because my manager is "10 pay grades above me" Customers can be especially rude. Very busy shop that is either too hot or too cold. Hours not flexible, part time staff HAVE to work bank holidays which means Boxing Day, new years etc. Retail ops have to ask permission from management/supervisors to do the most basic things - void item on till, take a hat off a mannequin for a customer etc. Only sociable because everyone is bored stiff of doing the same job over and over everyday and need to communicate in order to stay sane.