Poor use of resources - Retail Operative Primark Employee Review

2.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I can not think of at least one moment working at Primark where I didn't want to jump out of the nearest window.

Cons

If you ever have the misfortune of ever working at the Trinity store in Leeds, you'll find out very quickly you're nothing but cattle, delegated meaningless and pointless roles by incompetent managers who fulfil their time thinking of ways they can pretend like they have something to do. My biggest concern here if you already haven't guessed is management. The disparity between colleague roles and managers roles is enormous. I'm not being unrealistic here. Obviously, you're given tasks that have to be done, that's a given and is fundamental to how any business operates, however it's when these tasks are completed, or if you have a conversation whilst doing these tasks you'll be condemned quickly. I was once told to finger space clothes on the railings. Yes, you saw that correct, finger space. Create a space between each and every individual hanger in an extremely busy working environment, in the 3rd largest city in the UK. What an efficient use of my time. If you question a managers approach they'll likely point out they know what they're talking about because they're a manager, which is quite evidently a weak argument. You can't really say that without sounding rude though. Make sure you don't have anytime off work for anything other than being Ill. I took sometime doing my A levels exams, which to their horror they found disgusting. Marched in a room undergoing a police like investigation to be asked again, illogical and vague questions as to why I had time off. I understand formal policy, but when the investigation was conducted under circumstances as if I'd punched a toddler in the face shopping for some new shorts is just abit unnecessary.

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5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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