Change is Needed - Senior Associate - Audit PwC Employee Review

3.0
Jun 26, 2015
Recommend
CEO approval
Business Outlook

Pros

The social culture is fantastic and is equivalent to that of a Tech company in SOME respects along with the fact that you will work with relatively intelligent and A personality people. Training is above average and they provide you with tools to succeed in your exams at least in the past. Not sure about the new CPA program as all the new employees will be guinea pigs for the program. It provides a great brand name recognition on your resume and thus is an easy transition into industry. Also there are solid opportunities to transition into a Consulting or Tax however YOU must seek it out as they won't actively promote Xlos transfers. The firm really teaches you to work hard, be pro active and problem solve on the fly. If you are good with maneuvering politics you can get ahead quite easily, thus being good at being cut throat will help your career and offer you some financial incentives. Generally the Pay raises from year to year for the first 3-4 years are good as long as you are not held back from a relatively. If you want to be challenged there is a great opportunity to do well and do many different things if you like. There are really good international opportunities that offer some solid financial incentives to work in different countries and allow you to expand your experience base.

Cons

Although the firm promotes work-life balance they do not actively promote any of the "Worklife" policies they have set into play. These policies are set in play generally to meet Top employer criteria for annual awards. In general it is shunned to take advantage of the work life balance policies IN BUSY SEASON. Thus these policies are just a political and face saving stunt that they try to pull on employees. Depending on your situation you may end up doing work that is not in your interest or tedious or both. Its really a roll of the dice sometimes with these situations to start especially if your mentor/coach doesn't care much about actually seeing you progress. As this firm is quite cut throat at the upper echelons you coach may just see you as a placeholder in his/her career. Management plays these games where they ask the staff for honest advice however the honest advice is never implemented. The reason is the simple answer to all of PWC's problems or any big 4 is to pay staff more for their work however this would mean partners would have to take a pay cut. Of which none of them want because the only reason they became partners is because of the money (not all but generally). So you ask yourself why would they want to share? Recently (within the past 2 years) they reduced the paygrid for associates-seniors because the partners decided they needed to maintain their pay. Thus instead of the partners taking a pay cut for not doing their jobs properly and getting enough business they have cut the pay of lower level staff. Additionally when staff inquire about small cost of living raises (2%) they are told on the compensation call that these are built in the raises. However the raises are due to being promoted to the next level each year not because there is a COLA built in. This is the type of nonsense they speak to their employees expecting people not to understand. It is ironic that they want to hire the best of the best yet treat us like children to try to save Face from the realities. Favoritism is rampant in the firm, There is only a set allocation of high performance raises they give to employees and thus even if your performance is up to par with a "high performance employee" if you are not part of the favorite group you may just receive the "average" employee raise. This obviously causes turmoil as certain hard working employees are left out of the sand box based on political favoritism. They have started to hire Contract Seniors to save on cashflow and money to manager associates during busy season. This is part of their cost reduction plan to maintain earnings and half due to the fact that none of the seniors are staying for manager because the sentiment is that its not worth it in the long run. This on the inside doesn't look too well when management is blatantly replacing employees with temporary workers. This doesn't exactly show loyalty to their hardworking lower level staff members. Additionally, many people that do leave are unhappy due to the fact that management loves to make short term promises to get jobs done but cannot follow through with many of them. This leads to resentment and additional departures that are just bad business as these former employees are set to become the controllers and CFO's of the future. Many of the former benefits and perks are being scaled back such as free lunches at training sessions and rookie events are being cost cut just so the partners can "maintain" their earnings. It's a never ending spiral of greed and incompetence that drives upper management to make decisions that only help themselves. There is this mundane function of recording hours on jobs to manage WIP and recovery however there tends to be pressure to eat hours and under record the time worked. If you record too many hours then you are just being INEFFICIENT not that the job is understaffed or poorly managed or the fee is too low. The trouble PWC Assurance is finding is they are in the middle of a transition of generations and less and less staff are willing to sacrifice their lifestyles for a company that has clearly shown a lack of interest or investment in their own staff. These Big 4 just ain't loyal no more.

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5.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work and tons to learn

Cons

No woke life balance and gotta have good time management

4.0
Sep 13, 2014
Recommend
CEO approval
Business Outlook

Pros

There is a lot about the firm that is great. It is a great culture that values collaboration (below the partner level), that truly values diversity of its employees, and that is very collegial. The Advisory business has grown significantly over the past 5 years since reconstituting a consulting arm with the acquisition of BearingPoint, followed by other large acquisitions of PRTM, Diamond and most recently Booz & Company (Strategy& - which is, actually, a dumb name for a company that garners eye rolls and open chuckling among the staff). The firm has also made smaller tuck in acquisitions as well to fill in small, but important strategic capabilities such as Ants Eye View (for social marketing, social media strategy, and social listening), and BGT (for digital marketing agency work). It is a place where you can build a great career if you can deliver great work, excel at networking across the firm, and can build partner support. Exceptional employees are the "average" here, so if you aren't knocking it out of the park all the time then you can expect to only be rated in the middle of the pack, and receive nominal raises and performance bonuses. It has a strong brand in the market. The firm's latest brand health index rated it at the top of the other "big 4" firms (Deloitte, KPMG, and EY) as well as other non-audit/tax firms like Accenture. The Strategy& acquisition added significant strategy consulting capability to position PwC to compete with the likes of BCG, Bain & McKenzie (who have little to no post strategy execution capabilities...meaning they are good at telling you what to do, but aren't really able to stick around to help you do it). Bob Moritz (Senior Partner) and Miles Everson (Advisory Leader) are great leaders who do a good job at inspiring staff to provide great, differentiating client service. They are personable, approachable, and genuine (if they are not, then they deserve an Oscar for their performances - oh, wait, we audit the Oscars...maybe a Tony then). They have a strong vision for how we will shift the firm to a global operating model over the next few years (today, we are a collection of member firms with each territory representing its own firm structure) which will enable us to better serve our clients, most of which operate globally today. All in all, it is a place that I am proud to work at.

Cons

As noted by many, and as inferred by by comment around individual performance above, if you want to get ahead here you WILL work your rears off. Late nights and weekends, with minimal complaining, are the norm for those who are successful. The firm has tried to add in concepts of "flexibility" into our work force - but that is generally ignored in practice by those people actually delivering client work (great thought, poor execution). I know that many complain about what they see as the professional equivalent of "sweat shop rates" when it comes to compensation - but I honestly think that is over blown. Sure everyone would love to make more money, but you can make 6 figures as a Senior Associate and almost $300K as a Director PLUS bonus...so, to me, the pay issue falls on deaf ears. The one area that I think we could really improve on is in the area of our 401K matching percentage which is currently $0.25 on the dollar up to 6% of your contribution. Many of our industry clients match dollar for dollar, so quarter for dollar is a bit of a slap in the face. The technology that we use as practioners, for the most part, is terrible with the exception of some of our new web enabled tools for pricing engagements and managing engagement economics. For the last few years there have been many hints and encouragements that we would be replacing the much hated Lotus Notes (that's right boys and girls, we are still using the best of 1990s technology for email and calendaring). There was a great deal of excitement and buzz in the firm - until we were told that we would not be moving to the standard...Microsoft Outlook. Instead - we are "Going Google". So, not only are we replacing one terrible system with another, we are not actually getting rid of Lotus Notes at all because 1) the Federal practice can't use gMail (the Feds won't certify the security of gMail's cloud) 2) certain accounts (like Microsoft) won't allow the use of Google products (Microsoft was so angry that they lost the replacement of Lotus Notes that we almost completely lost the account), and 3) the rest of the global firm won't be switching. So we will be having to manage two separate email accounts and will be forced to use the terrible Google Docs over what everyone else in the world uses and likes - Microsoft Office. Why did we select Google, one might ask. The answer varies based on who you ask. Some say it is because Google's cloud based tools will allow us to work in ways that we can't today for collaborating on the creation of documents and through Google's "Hang Outs"...this is ridiculous because Google's user experience is horrible (else, Microsoft would be losing market share to them in spades), and Microsoft already has the standard for collaboration through Link and Jive. Some say it is because Google's cloud based services provide a lower total ownership cost - which is also ridiculous because Microsoft has Office 365 available through the cloud with Azure. Some say it is because our technology isn't cool which is impacting our ability to attract talent on campus - which is the most ridiculous reason of all because who really joins a company because they can have a gMail account? Also, I'm honestly not sure how we will be expected to use these fabulous tools in an offline capacity when we don't have internet connectivity (such as on a plane that is not equipped with WiFi). The firm is also replacing its current performance management system (and process for handing out annual performance ratings and subsequent merit increases and performance bonuses) with a new system called the PwC Professional. Basically, they are replacing a tried and true system of documenting written performance feedback (which is good for not only developing people but also for serving as a record of what people don't do well in the event an adverse action needs to be taken against an employee) with a mobile app that captures a rating against five dimensions and which replaces written feedback with oral feedback that has no memory and no record. The "coach" who used to be responsible for representing their "coachees" at the Annual Review Committee time now has almost no role in the performance outcome of their staff displaced by the "relationship partner" who has responsibility now to personally know each and every staff member that they represent so that they can represent them to the other partner only "performance roundtable" discussions. Partners today have very little time for junior staff, let alone demonstrated interest in their individual careers. So now, a process that was cumbersome but was overly fair (you could only talk about things during ARC time that were documented - if it wasn't documented it was if it never happened and you had at least one person who knew you and advocated for you in the room when your performance was being discussed in the form of your Coach) and very transparent is being replaced with the equivalent of a papal conclave supported by a popularity contest. Additionally, this mobile app (Performance Snapshots), only requires commentary if a staff member is not meeting expectations or is partially meeting expectations...so if you are meeting expectations you can't even comment on performance unless you are highlighting a performance differentiator that they only expect less than 50% of staff to have. Lazy reviewers are incentivized through the design of the app to give everyone a meets expectations on all five dimensions and move on. Our attrition rate has been very low for a professional services firm - it will be interesting to see what happens to attrition after the next round of annual reviews using the new PwC Professional.

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