Used to be good, being run into the ground - Anonymous employee QAD Employee Review

1.0
Dec 3, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. The original owners and previous CEO did a great job of creating a nice culture and everyone got on really well

Cons

They were sold a few years ago and things slowly got worse but it was still a decent place to work. A new CEO was hired this year and he is ruthless. He'll casually drop callous comments on all hands calls talking about laying off staff. He comes across as a deeply unpleasant person and has destroyed the culture that took years to create Staff no longer have a work life balance. There's now an expectation that people will work longer hours and even on weekends. There's no recognition for this extra work. There are mass redundancies globally. Entire teams who have put in extra hours for months are being let go with no thought to where their workload will go. There's no handover plan either, so the staff left behind will be scrambling to figure things out by themselves Large customers are leaving the company. It really has the feeling of a sinking ship. 90% of the issues are driven by the CEO

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QAD Response
5mo
Thank you for your feedback and for your years of service at QAD. We appreciate you highlighting the strength of our team—we agree that our people are our greatest asset. We understand that we are navigating a period of significant transformation, and we recognize that change can be difficult. We are listening to employee feedback as we work to stabilize the organization and position the company for long-term success. We wish you the best.

Explore other reviews about QAD

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.

Cons

Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"

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QAD Response
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value. We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
1.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a genuinely great company to work for prior to 2025. Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton). The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.

Cons

Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees. Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD. Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate. Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions. Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.

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QAD Response
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.
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