QAD stresses "empathy" for how we interact with customers and co-workers, and it creates a wonderful culture of happy employees and customers. It starts with the founder (Pam) and CEO (Anton) and permeates the org. Company has a "start up" feel with respect to innovation, but mature and seasoned software people to keep the ship on course.
Cons
Product positioning is complex, and it can take time to learn if you don't have a background in ERP, Supply Chain Planning, Transportation Execution or Global Trade Management.
QAD Response
5y
Thanks for your review and great feedback on the product positioning and the time it takes to learn the product. One of the key focuses I have heard from our leaders is better onboarding and helping new sales employees get to productivity quicker. Addressing the product complexities will definitely be a part of this.
Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.
Cons
Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"
QAD Response
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value.
We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
It was a genuinely great company to work for prior to 2025.
Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton).
The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.
Cons
Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees.
Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD.
Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate.
Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions.
Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.
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QAD Response
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.