QAD No More - Principal Consultant QAD Employee Review

2.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The company culture had been so amazing. There was an era of learning, training, teamwork, and optimism. Our customers loved us and we provided a level of Customer Support and skill that was unlike any of our competition.

Cons

Over the past 10 years the company gave up on training and developing existing talent. The company was sold and the entire Support and maintenance experts where outsourced. It is QAD in name only and may not have a future under the current management group.

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QAD Response
4y
Thank you for your service of over 20 years. I am very sorry to hear your role was impacted with our restructuring. We are restructuring to ultimately improve QAD and it has meant making some tough decisions and we do not take lightly the negative impact this has had on individuals. I wish you the very best in your next career move. Thank you.

Explore other reviews about QAD

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.

Cons

Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"

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QAD Response
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value. We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
1.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a genuinely great company to work for prior to 2025. Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton). The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.

Cons

Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees. Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD. Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate. Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions. Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.

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QAD Response
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.
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