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      Used to be a Great Place to Work - Senior Software Engineer QVC Employee Review

      2.0
      May 13, 2019
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, salary, camaraderie, desire to get the job done, feeling you were accomplishing something good for the company.

      Cons

      Once the merger (with HSN) happened the atmosphere was poisoned. Negative energy prevailed. Starting laying off higher salary people no matter how valuable they were business and systems-wise they were. Caused disorganization and inability to get anything accomplished.

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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