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      Lost it’s Way - Anonymous employee QVC Employee Review

      2.0
      May 20, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some good people, ability to work from home.

      Cons

      Dwindling sales, panic, confusion and constant rounds of layoffs, usually of tenured employees. Bonus program is set up with impossible goals. Once good benefits have eroded to average at best. Everything is based on EBIDA, so every time sales drop employees are laid off to offset costs, leaving more work for the survivors. Senior leadership has lost touch with the front lines.

      Explore other reviews about QVC

      5.0
      Dec 8, 2025
      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were tons of Nice people

      Cons

      Low pay compared to other companies

      1.0
      May 13, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, is about the only pro for the job

      Cons

      No work life balance at all, you will NEVER get requested days off approved even if you put it in 10 days in advance, strict attendance policy, their metrics are insane, with mandatory upsells now being 3% and have to do an upsell now WITH EVERY CALL not just sale calls even if the customer is upset, went from 2%-3% upsell goal, I personally started with 38 people in my training there's maybe 3 of us left, you don't even get to breathe between calls, and told not to use the bathroom during high calls times is crazy.

      1
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