Past it’s Prime - Anonymous employee QVC Employee Review

3.0
Aug 20, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Building is gorgeous and they’re currently renovating In a great area (West Chester) People are great Large plot of land that makes it feel like a college campus It’s still a TV channel, even though it’s only QVC it’s still cool seeing things happen behind the scenes

Cons

HR is horrible Pay is extremely low Benefits changed from PPO to HSA Slashing vacation time Company is too “corporate” now and has moved away from a “family” feeling Losing revenue every quarter Probably on it’s last leg

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Jun 21, 2026
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Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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