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      QVC reviews

      Good start - IT Service Desk Associate QVC Employee Review

      3.0
      Feb 15, 2022
      It service desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good as a start for the IT world. You can learn a lot in a short period of time

      Cons

      Depends who's your manager it might be the worst company experience. When I was working, workflow, management, and organizational stuff was a disaster. Also, the salary wasn't great even after over one year of work there

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      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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