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      QVC

      Part of QVC Group

      Engaged Employer

      QVC reviews

      really loved this job - Customer Service Specialist QVC Employee Review

      5.0
      Jan 9, 2024
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      ⭑ flexible schedules ⭑ good amount of PTO and floating holiday ⭑ Managers and trainers really want to see you succeed and work with you on any issues that may come up ⭑ starting pay at $15 is pretty decent for entry level no experience and will get raise every 6 mos ⭑ good health benefits start off immediately and of course an awesome discount on almost all merchandise ⭑ favorite job I've yet to have

      Cons

      ⭑ have to supply own work equipment if you work from home ⭑ customers could be really abusive, especially during the holiday season and part of the job is to just take it

      Explore other reviews about QVC

      5.0
      Jun 21, 2026
      Order service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      Jun 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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