Oct 22, 2024
QVC
Part of QVC Group
Engaged Employer
Explore other reviews about QVC
5.0
Jun 21, 2026
Former employee
Chesapeake, VA
Recommend
CEO approval
Business Outlook
Pros
Flexibility to work from home.
Cons
High call volume. Can't even sip water before the next call is coming through
1.0
Jun 20, 2026
Current employee, more than 5 years
Recommend
CEO approval
Business Outlook
Pros
Only pros - wfh and you get a nice discount
Cons
Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.