Neopost Inside Sales - Anonymous employee Quadient Employee Review

1.0
Jan 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours when needed, benefits and new office building.

Cons

Turn over rate is unbelievable, this most likely comes from not being able to advance anywhere in the company. Upper management could care less about the things that would make the sales team successful such as doing something about the online reviews. Just Google Neopost reviews and you can see for yourself. We brought this up in a meeting to the CEO during a quarterly meeting and we were assured the issue would be addressed. Needless to say the issue just dissipated like most other suggestions employees bring up. Being a sales rep for Neopost was very frustrating at times due to a lack of competitive offers, outdated equipment and Google/Yelp reviews. Oh, and if a you signed up a prospect and they decided to look for an even better offer, the contract they signed was meaningless and they can cancel within 6 months without any penalty. This of course means good bye commission and counts as a cancellation/ charge back. You are pretty much pushing out old cheap equipment to get the transactions and making close to nothing. Commission structure looks great on paper, but after reality and taxes kick in your better off working at Burger King.

Explore other reviews about Quadient

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
1w
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
3.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of great people. Good long term vision. Strong product offering.

Cons

The mailing industry is declining. The company is pivoting to software, but is caught between short term revenue generation and long term profitability. Unfortunately, widespread layoffs of longtime employees in key positions has weakened the company culture and morale.

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