Good colleagues, strong benefits, and a solid customer base inherited from the legacy mail business.
Cons
Management lacks consistency in strategic direction, and decision-making can be slow or unclear. The bonus structure is unpredictable and lacks transparency.
Quadient Response
11mo
Thank you for sharing your feedback. We’re glad to hear you experienced positive collaboration with your colleagues as Belonging Together is central to how we work together. It’s also encouraging to know you value our strong customer base and long-standing partnerships as building and maintaining connections is at the core of who we are and what we do.
We appreciate your input on areas where we can improve. We continue working to simplify decision-making and enhance transparency across the organization. Your comments about the bonus structure are also noted and we understand how important it is to have clear and predictable incentives.
Listening to our employees and customers remains a top priority. Insightful feedback like yours helps us continue to grow and improve. Thank you again for taking the time to share your experience.
Lots of great people. Good long term vision. Strong product offering.
Cons
The mailing industry is declining. The company is pivoting to software, but is caught between short term revenue generation and long term profitability. Unfortunately, widespread layoffs of longtime employees in key positions has weakened the company culture and morale.