Great company that values its employees - Pre-Sales Solution Architect Qualtrics Employee Review
- 5.0Jun 3, 2022Pre-Sales Solution ArchitectCurrent Employee, more than 3 yearsProvo, UT
Pros
Best part are the people and the culture. Company is strong and continues to grow. They treat the employees very well. Excited to get back into the office as the office experience is particularly special.
Cons
With rapid growth comes growing pains. Company is still trying to adapt to from startup to billion dollar enterprise company.
Other Employee Reviews
- 5.0Nov 6, 2023Enterprise Account ExecutiveFormer Employee
Pros
Incredible Culture Great Location Well Known Product Leader
Cons
Lots of competitive solutions now
1 - 2.0Oct 17, 2023Software Engineer IICurrent Employee, more than 3 yearsSeattle, WA
Pros
Large company with some mature systems. Work life balance has been good; rarely work 40 hours a week. Low stress on-call. RTO currently unenforced. Engineering pay pegged at ~85th percentile by location. Good teammates and managers. Good diversity relative to similar companies.
Cons
Qualtrics has been circling the drain for a while now. Private equity bought the company out this past summer and has been slowly gutting it. Big layoffs recently, many jobs moved to lower cost locations and other countries, no leadership accountability whatsoever. Total chaos followed. RTO enforcement coming. Pay cuts (or absence of refreshers) likely coming. Everyone good is looking to leave soon. Product is also incredibly boring to work on although I don't personally mind as long as working hours stay low. Not a single person in the C-suite deserves to be there. They are driving the company away from being a survey platform (which we excel at) to being a management suggestion tool (which we're bad at and customers don't need). They set on this path when the economy was good, and many customers were shelling out for a luxury product and making decisions based on employee and customer feedback. But now that the tech economy is bad, decision making is driven only by profit, making Qualtrics' experience management insights irrelevant. For example, Qualtrics can tell Delta that customers want extra leg room on flights. But Delta doesn't care, they need the money from those 3 extra rows. It is a rare case when Qualtrics can provide an insight that 1.) is novel and 2.) is actionable in a profitable way.
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