Qualtrics Reviews

Pros

I love literally everything about this place. Free lunch practically every day, snacks everywhere, soft serve ice cream, and cookies on Fridays. Scooters, comfy couches, massage chairs, walking desks, and acres of beautiful gardens with strong WiFi to get work done in the shade of a tree. The benefits are unreal - 100% of health insurance premiums paid, 3% 401k contributions (even if you contribute $0), $2,500 a year into your HSA, 2 weeks of paternity leave, and $1,500 towards a vacation experience (on top of PTO).

Most importantly, it’s an easy product to get behind, I’m making an impact on the world, there aren’t useless meetings, no micromanaging, I’m surrounded by smart, positive, hard-working people, and I have FUN. I look forward to going to work every day.

Advice to Management

Keep being awesome! It’s clear that you genuinely care about the employees and it makes an enormous difference. Thank you!

Pros

Great culture and people to work for and with.

Pros

- Great product and industry knowledge. Qualtrics is poised to continue to grow and play a huge part in the information space over the next 10 years.
- Compensation, Benefits, 401(k) matching all are up to industry standards.
- Descent opportunity for growth. You can probably consistently progress without a graduate degree for five or six years before you run into a brick wall. Which is pretty standard.
- Standard tech perks like free food, foosball tables, company parties, swag etc.
- At least in my role, generally in control of your work / life balance. You can work 80 weeks if you want, but there is no reason you can't succeed 8 to 5.

Advice to Management

Stay pragmatic and focused on business outcomes. Qualtrics is a great company with a great future. The focus on political issues will only alienate a large portion of your employees. Despite the lip service given to "diversity," Qualtrics' hiring practices and internal culture are leading to a work force that is increasingly homogenous in thought and action.

Pros

If you come from a consulting firm (Bain/McKinsey), Microsoft, or a big silicon valley firm they will love you. You need to have an MBA from Fuqua, Kellogg, Wharton, Booth, GSB, or HBS - or have come from one of the aforementioned companies to be in senior management. Everyone else is just filler. If you have that background, come to Qualtrics, you'll have it made

Advice to Management

Don't fall in love with your hiring profile.

Get away from the rigid promotion process about timelines etc.

PLEASE stop overselling roles. It leads to unhappy employees and you genuinely hurt people's careers due to the opportunity cost of taking a job at Qualtrics. It's a great company, calm down with the overselling - you'll still get good people

Emphasize the value of stock in the offering, but the trajectory that is emphasized is not true. Qualtrics is operating in a vacuum where they think 7 years to manager is fast...

Pros

Insurance (premiums are paid for)
401k contribution (3%, no match necessary)
Office amenities (gardens, massage chairs, catered food, snacks, basketball court)
Beautiful location

Advice to Management

Take a step back and stop pushing sales. Build internal systems such that employees are better equipped to do their job. It's time to get rid of the "scrappy" culture.

Don't lie about the nature of the job.

Re-evaluate how you estimate staffing needs and how you evaluate employees.

Praise those who work hard and do good work, whether they work 40 or 60 hours a week. Solely praising those who work overtime leads to a feeling of inadequacy for those who wish to have a personal life and burnout for all.

Pros

-Relatively high salary (compared to area, not to Facebook, Google, etc.)
-One of the few "unicorns" that is cash-flow positive
-Free catered lunches thrice a week (quality!)
-Free cereal, snacks, and soda
-Great engineering coworkers. Everyone is friendly and smart
-Great pair of Founders - Charismatic marketing genius and a former Google PM who molded engineering in G's image
-Beautiful building and grounds
-Growth at a breakneck speed (pre-IPO)
-Dogs

Advice to Management

I feel like I would be risking my career by saying that we should stick to the Meritocracy (it used to be in our values on the website then was mysteriously scrubbed . . .) and hire/promote whoever the most qualified is, regardless of gender, race, orientation, etc.

Pros

I know a lot of companies that say they are transparent, all-in, customer obsessed, one-team, and scrappy... Qualtrics means it! Until you experience it first hand there is not a good way to feel it... The reason this is so important is that it allows the employees at this company to be empowered to have control of their domain... try things... and move quickly to move forward. It is amazing to watch it work! Also you are surrounded by really smart people... everyone comes to the table with what they can bring and you do it all together!

Advice to Management

Continue to keep employees the top priority. When employees believe in what they do you cannot loose.

Pros

- We are growing extremely fast so there are tons of opportunities to join/form new teams
- One of the best companies in the area by far, regarding benefits, culture, and pay
- Big enough to have typical the "huge company" perks, but small enough to still be casual in a lot of ways

Advice to Management

Be more careful about hiring from outside. It seems a lot of the new hires from the top tech companies just jumped ships for a quick cash grab, knowing that they would never be promoted at their old companies.

Pros

Great, smart people.
Good perks.
Exciting growth.
Good internal promotion opportunities.

Pros

Great collaborative culture with good management.