Qualtrics Reviews

Pros

Great culture, great people to work around, countless opportunities to stretch yourself and grow. Management is all in on their employees.

Cons

Change is inevitable here as a hyper-growth company. It can get frustrating at times to have things constantly changing, but management has the employees best interests at heart.

Pros

Great culture, everyone works together for the company and product. Incredible benefits.

Cons

Nothing comes to mind, great company.

Pros

Great culture, great bosses, great growth opportunities

Cons

Homogenous workforce tends to drive decisions

Pros

Smart coworkers, fantastic benefits (100% employer paid healthcare + $2500 HSA!), free food & coke freestyle machines, good pay/bonuses for those who perform well

Cons

A hardware refresh policy would be nice... a larger laptop screen would be superb

Advice to Management

Keep up the great work!

Pros

Relaxed Environment for people coming out of college.

Cons

Bad management; growing pains but with SAP acquisition it will get better

Pros

Overall, my experience as a Product Specialist has been very positive. At the end of the day, this role is what you make it. While the core job consists of being a support person for customers by answering phone calls and emails, there is ample opportunity to grow your skills and take on projects with other departments. In my short time at Qualtrics, I've already been exposed to three different departments for when I...

Cons

There definitely can be a competitive atmosphere to see who is taking the most tickets. Also, some management can be focused too much on ticket taking and not on special projects and developing the Product Specialists' skill sets. That being said, you get out of the job exactly what you put in--if you just sit on your hands, you won't be engaged and you may have a bad experience because it will seem like all you are doing...

Advice to Management

For the most part, management does a great job. My only advice is to always listen to the Product Specialists' input because at the end of the day, we are the ones working the job. As long as we're making sure our customers' support needs are met, you should always encourage projects and growth opportunities for everyone.

Pros

Acts as a form of employment

Cons

The direction of Leadership as well as the work/life balance

Advice to Management

Bring in new management with a fresh perspective

Pros

The people are great. Performing well is fairly easy Company is headed in a food direction

Cons

Very little response to employee issues when brought up in all hands. The main issue is toxic managers fostering a toxic workplace. If you get lucky, you'll be fine, but otherwise you'll be stuck with micromanagers who make teammates play games with each other. Managers will imply that you're not a team player if you don't have negative things to say about your teammates. Be prepared to have no flexible work hours...

Advice to Management

This is literally the most miserable place I have ever worked, and sadly, it's only because of my manager. Thank you for allowing my manager to retaliate against me when I give him feedback.