Qualtrics Reviews

Pros

- Work with some of the most intelligent, innovative and motivated people across all post-sales functions with a team spirit that I haven't experienced much before (can't speak for sales teams because of too little insight). The long hiring process pays off!

- Inspirational leaders that really do care about their staff (again, can't speak for sales management). Leadership focus very much on their team's development and personal trajectory whilst also staying laser focused on the company vision.

- All the usual tech company benefits such as free food all day round, lots of free/subsidised social activities (such as sports classes, weekends away, summer & christmas party etc.), open workspace, amazing city center location, private health insurance, stock options and more.

- High amount of responsibility and impact on department, company and own development.

- Connected to the above, high employee trajectory and quick career progression (if the job is for you and you're willing to give 200%).

- Transparency and visibility right to the C-Level. Frequent communications, town-halls and Q&As allow for everyone across any function to be super close to senior leadership and very well informed.

Advice to Management

- Make sure you hire and develop more of the great mid-level leadership that is seen in post-sales departments.

- Continue to adapt to European work benefits and EMEA markets. We've come a very long way from two years ago, in my eyes this development must continue as one of the most important elements to making work at Qualtrics attractive and increasing the ease at which we work with local EMEA markets.

- Make sure you don't burn out your staff, especially those in junior roles who may not know their limits as well as more experienced employees. Promote the value of mental & social health more at work, just as you currently do with the fun sports and extra curricular activities.

Pros

I love literally everything about this place. Free lunch practically every day, snacks everywhere, soft serve ice cream, and cookies on Fridays. Scooters, comfy couches, massage chairs, walking desks, and acres of beautiful gardens with strong WiFi to get work done in the shade of a tree. The benefits are unreal - 100% of health insurance premiums paid, 3% 401k contributions (even if you contribute $0), $2,500 a year into your HSA, 2 weeks of paternity leave, and $1,500 towards a vacation experience (on top of PTO).

Most importantly, it’s an easy product to get behind, I’m making an impact on the world, there aren’t useless meetings, no micromanaging, I’m surrounded by smart, positive, hard-working people, and I have FUN. I look forward to going to work every day.

Advice to Management

Keep being awesome! It’s clear that you genuinely care about the employees and it makes an enormous difference. Thank you!

Pros

Great benefits, good salary, dog friendly workplace

Advice to Management

Make sales people responsible for their actions, don't reward terrible sales that make a profit but completely destroy and demoralize your operations team, listen to your employees, don't burn out your operations teams

Pros

They nailed company culture.
Those you report to take the time to help you succeed.
Benefits are very competitive.
Free food and swag!

Pros

Great technology and company direction. Lots of cool problems to solve. Lots and lots of free cereal or granola bars.

Advice to Management

Use your own tech. Live the values you preach. Do real due diligence.

Pros

Coolest product. Always impressed by the sheer amount of features and ease of use.
Focus on the platform and API first.
Ownership of your product. Engineers have a huge say in what they build and how to build it. Engineers and product or service teams own their own operations and quality.
Pragmatic leadership. Very little micromanaging, but always willing to get hands dirty and pitch in. Player coach leaders,who have been there and can guide from experience.
Colleagues are all very intelligent, great team cultures. Learn new things every day from all levels. Fun team dynamic.
Best idea wins. No politics, doesn't matter where the idea originated.
Awesome benefits. Benefits are always improving. Free food, insurance time off / paternity leave. 1500$ "experience" gift.
Getting to go to a concert like maroon 5 or journey etc for free every year.
Great customer NPS, and relationships.
Insightful, market-leading executive and marketing teams.
Sales force that always seems to deliver on incredibly lofty aspirational goals every single quarter.
Team unity is through the roof. Rowing all in the same direction.
Operational ownership and culture of improving and learning, even after mistakes.
Willingness to be wrong and let data talk
Ability to pivot the entire org to make things happen.
Leadership encourages taking the time to do it right. Acknowledges the difficulty in prioritization between making it work and making it easy to change / good architecture.
Get to learn from some amazing executive boatd members - Jared, Kim, Brian, Julie and a lot of the board have been incredible to learn from.

Advice to Management

Stay close to your employees. Some employees seem to be having a much different experience than others.
It's ok to be a little more generous with stock or compensation. If you want to retain the best, you need to reward both loyalty and merit.
Give first time leaders and managers more tools to succeed and coaching. Letting these fail likely is a reason for such variety in employee experience.

Pros

Sales Development team provided solid training.
Free lunch 3x week
Solid benefits (401k contribution)

Advice to Management

Eat your own dog food...leverage your surveys to identify the drivers of employee churn...then fix it.
Set up cross-departmental socials so fellow out of staters can meet each other.
Make a conscious effort to bring in diverse mid-level managers.

Pros

-Company Trajectory
- Sales Training
- Strategic/Enterprise Selling opportunities for junior AE's

Pros

-Culture of the company is wonderful. For those of you moving to utah from out of state, there are many others like you. It's easy to make friends at work.
- You get out what you put in. easy to make some $$$ if you're busting your butt

Advice to Management

Keep killing it. They have a knack for hiring wonderful leaders.

Pros

Great Product and awesome people to work with

Advice to Management

Take serious look at employee experience. It’s sad that one of Qualtrics’ core products is employee experience yet they are never mentioned as one of the best places to work and have a low Glassdoor rating. Be honest with yourselves and address the shortcomings.