Qualtrics Reviews | Glassdoor

Qualtrics Reviews

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Found 534 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
92%
Approve of CEO
Qualtrics CEO Ryan Smith
Ryan Smith
383 Ratings
Pros
  • "Company is growing like crazy and it's definitely an exciting place to be(in 31 reviews)

  • "great office perks like free food(in 64 reviews)

Cons
More Pros and Cons
  1. Featured Review

    Amazing company!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SDR in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time

    Pros

    Great culture, great people to work around, countless opportunities to stretch yourself and grow. Management is all in on their employees.

    Cons

    Change is inevitable here as a hyper-growth company. It can get frustrating at times to have things constantly changing, but management has the employees best interests at heart.

    Qualtrics Response

    February 19, 2019Talent Brand Manager

    Great review and advice! Thank you for noticing that we are all in on employee experience but with every change comes adjustments. We appreciate your review!

  2. Rocketship that keeps accelerating

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time for more than 6 years

    Pros

    Tons of great people. Lots of opportunity. Business is always growing. Leadership that cares. Outstanding compensation. Fun cool problems to solve. Balance with family life. Great benefits. Culture of ownership, not denial. Part of a behemoth SAP, lots of great mentoring and resources.

    Cons

    Fast paced environment is not for everyone. Be ready to work hard, as everyone is all in. Part of a behemoth SAP, not able to directly impact equity valuations by top performance. Compensation is still great though.

    Advice to Management

    Keep up your direction and vision setting. It's really helping keep the focus for front line leaders and employees.

    Qualtrics Response

    February 19, 2019Talent Brand Manager

    We appreciate your review and feedback. We are always looking to improve. We do know that Qualtrics is not a fit for everyone and we appreciate your advice to those looking to plug in here. Great perspective and feedback!

  3. Incredible company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time

    Pros

    Great culture, everyone works together for the company and product. Incredible benefits.

    Cons

    Nothing comes to mind, great company.

  4. Great place to learn and grow

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Qualtrics for more than 2 years

    Pros

    Great culture, great bosses, great growth opportunities

    Cons

    Homogenous workforce tends to drive decisions

  5. Best company I’ve worked for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time for more than 2 years

    Pros

    Smart coworkers, fantastic benefits (100% employer paid healthcare + $2500 HSA!), free food & coke freestyle machines, good pay/bonuses for those who perform well

    Cons

    A hardware refresh policy would be nice... a larger laptop screen would be superb

    Advice to Management

    Keep up the great work!

  6. Research Consultant

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Provo, UT
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Qualtrics for more than 2 years

      Pros

      Relaxed Environment for people coming out of college.

      Cons

      Bad management; growing pains but with SAP acquisition it will get better

      Qualtrics Response

      February 19, 2019Talent Brand Manager

      We appreciate your review. We know that we are always growing and we thank you for the feedback. We will always improve and be on this journey to always improve. Thank you again for your review.

    • Good company

      StarStarStarStarStar
      • Career Opportunities
      • Compensation and Benefits
      Current Employee - Anonymous Employee 

      I have been working at Qualtrics full-time

      Pros

      Work life balance is amazing

      Cons

      Pay is low and makes It hard to enjoy job

    • Good Role for Entry into Tech Field

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Product Specialist in Provo, UT
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Qualtrics full-time for more than a year

      Pros

      Overall, my experience as a Product Specialist has been very positive. At the end of the day, this role is what you make it. While the core job consists of being a support person for customers by answering phone calls and emails, there is ample opportunity to grow your skills and take on projects with other departments. In my short time at Qualtrics, I've already been exposed to three different departments for when I...

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      Cons

      There definitely can be a competitive atmosphere to see who is taking the most tickets. Also, some management can be focused too much on ticket taking and not on special projects and developing the Product Specialists' skill sets. That being said, you get out of the job exactly what you put in--if you just sit on your hands, you won't be engaged and you may have a bad experience because it will seem like all you are doing...

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      Advice to Management

      For the most part, management does a great job. My only advice is to always listen to the Product Specialists' input because at the end of the day, we are the ones working the job. As long as we're making sure our customers' support needs are met, you should always encourage projects and growth opportunities for everyone.

    • SDR

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - SDR in Provo, UT
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Qualtrics full-time for more than 2 years

      Pros

      Acts as a form of employment

      Cons

      The direction of Leadership as well as the work/life balance

      Advice to Management

      Bring in new management with a fresh perspective

      Qualtrics Response

      February 19, 2019Talent Brand Manager

      We always appreciate feedback even if it is hard for us to hear. This type of review will help us when taking a look at how to always improve here at Qualtrics. We are sorry for the lack of work/life balance in your position. We would love to speak with you about this and perhaps ...

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    • Helpful (4)

      Toxic work environment with micromanagers

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in Seattle, WA
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at Qualtrics full-time for more than 2 years

      Pros

      The people are great. Performing well is fairly easy Company is headed in a food direction

      Cons

      Very little response to employee issues when brought up in all hands. The main issue is toxic managers fostering a toxic workplace. If you get lucky, you'll be fine, but otherwise you'll be stuck with micromanagers who make teammates play games with each other. Managers will imply that you're not a team player if you don't have negative things to say about your teammates. Be prepared to have no flexible work hours...

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      Advice to Management

      This is literally the most miserable place I have ever worked, and sadly, it's only because of my manager. Thank you for allowing my manager to retaliate against me when I give him feedback.

      Qualtrics Response

      February 19, 2019Talent Brand Manager

      Thank you for your feedback... we are so sorry for your experience. We are consistently trying to improve here at Qualtrics. We have recently implemented Manager Training that speaks specifically against some of these behaviors. We would encourage you to reach out directly internally ...

      Show More
    Found 534 reviews