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      R.R. Donnelley

      Engaged Employer

      R.R. Donnelley reviews

      Customer Service Representative 1 - Customer Service Representative R.R. Donnelley Employee Review

      3.0
      Apr 11, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Established business and largest in the industry, so they already have numerous established clients. Moving more towards the Commercial Print side of things.

      Cons

      No room for upward movement. More of an Account Manager's role, as you don't deal directly with any customers. Just maintain accounts that have already been solidified.

      Explore other reviews about R.R. Donnelley

      5.0
      Dec 11, 2025
      Estimator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance People are great They take time to teach you if you dont know something

      Cons

      Nothing here is a con

      5.0
      Jun 29, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and work/life balance.

      Cons

      Benefits need a little improvement.

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      R.R. Donnelley reviewsR.R. Donnelley Customer Service Representative reviewsR.R. Donnelley review