R.R. Donnelley Reviews | Glassdoor

R.R. Donnelley Reviews

Updated October 16, 2018
1,629 reviews

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3.0
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R.R. Donnelley President, Chief Executive Officer Daniel L. Knotts
Daniel L. Knotts
54 Ratings

1,629 Employee Reviews

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Pros
  • "It is a great place if you value your work life balance" (in 62 reviews)

  • "Work Environment is good & colleagues too" (in 66 reviews)

Cons
  • "No 401k match, very little benefits, work environment was very dull" (in 105 reviews)

  • "Culture, too fast paced and lack of work life balance" (in 48 reviews)

More Pros and Cons

  1. "Would love to work for them again."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Assistant
    Former Employee - Production Assistant
    Recommends
    Positive Outlook

    I worked at R.R. Donnelley full-time (More than 5 years)

    Pros

    Flexible, laid back work environment, functions as a team with individual contributors

    Cons

    There were a few mice at my office but they have since taken care of that problem. More of a location problem than a company issue.


  2. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Lynchburg, VA
    Current Employee - Maintenance Technician in Lynchburg, VA

    I have been working at R.R. Donnelley full-time (More than 10 years)

    Pros

    Good opportunities to advance in the work place.

    Cons

    They took away our pension.

    Advice to Management

    Add the pension back.

  3. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Positive Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than 8 years)

    Pros

    You can make very good money if you're able to win some big accounts.
    Some of the best solutions in the industry if you can implement them properly.
    New management is trying to bring us out of the stone age and into the digital age.

    Cons

    - It's the wild west in terms of calling on prospects or existing business. There's no "my account". The company is okay with anyone that's not in your specific sales vertical calling on your existing account and calls it "collaboration". Any rep can call on any prospect and many times multiple reps call on the same contact.
    - Big and slow. We're the biggest but also many times the hardest to work with. Rarely does a project or job run without some issue. I've lost accounts because we aren't flexible to the clients needs.
    - Pay plan has changed 4 times in as many years.
    - Many clients feel like a small fish in a big pond and it's often true. If your account isn't the big fish, you really have to fight hard for resources to take care of that account.

    Advice to Management

    -Add more customer service and operations personnel to take care of the business we have instead of trying to reduce costs. You can't keep business if you don't take care of them.
    - Don't let every rep call on whoever they want. Have some delegation of territories or prospect targets so a rep doesn't waste their time calling on the same thing 5 other reps are.


  4. "Account Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at R.R. Donnelley full-time

    Pros

    Nationwide manufacturing capabilities are helpful

    Cons

    Downsizing decisions made at corporate level without regard to how it impacts clients and remaining staff

    Advice to Management

    Treat people fairly and honestly


  5. "Coworkers were great and nice to be around. Upper management does not care for people under them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service/Inside Sales in Joliet, IL
    Current Employee - Customer Service/Inside Sales in Joliet, IL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Flexible with scheduling and time off

    Cons

    No 401k match, very little benefits, work environment was very dull

    Advice to Management

    Pay people what they are worth so they will stay


  6. "Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at R.R. Donnelley full-time (Less than a year)

    Pros

    Good atmosphere and improve communication skill

    Cons

    Provide a proper increment


  7. "A great boss to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Manning, SC
    Former Employee - Manager in Manning, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at R.R. Donnelley full-time (More than 5 years)

    Pros

    The pay was very good.

    Cons

    Long hours and hire more men.

    Advice to Management

    Cut back on some of the hours.

  8. "Dynamic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Challenging, diversified work .... great opportunities to advance your skill set

    Cons

    Continues to be a difficult industry to grow


  9. "This company hasd inefficient in production workflow."

    StarStarStarStarStar
    Former Employee - Finishing in Columbia, SC
    Former Employee - Finishing in Columbia, SC

    I worked at R.R. Donnelley full-time (More than a year)

    Pros

    They give you potential for growth And development

    Cons

    Terrible at preventive maintenance upkeep And daily workflow procedures

    Advice to Management

    My advice to management is to become more knowledgeable and produce a better workflow as well as a reasonable preventive maintenance schedule


  10. "Digital Print Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lewisville, TX
    Former Employee - Anonymous Employee in Lewisville, TX
    Recommends

    I worked at R.R. Donnelley full-time (Less than a year)

    Pros

    okay company to work for, limited ways to grow with the company

    Cons

    Poor benefits, employees feel and act like they are the owners

    Advice to Management

    Take more control of the departments


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