R.R. Donnelley Reviews | Glassdoor
R.R. Donnelley Reviews
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    R.R. Donnelley Reviews

    Updated June 14, 2018
    1,561 reviews

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    Full-timePart-time
    2.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    R.R. Donnelley President, Chief Executive Officer Daniel L. Knotts
    Daniel L. Knotts
    31 Ratings

    1,561 Employee Reviews

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    Pros

    • "It is a great place if you value your work life balance" (in 59 reviews)

    • "Work Environment is good & colleagues too" (in 62 reviews)

    Cons
    More Pros and Cons

    1. Helpful (2)

      "Associate client manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at R.R. Donnelley full-time

      Pros

      It was a great learning experience

      Cons

      Nothing much that I would like say

      Advice to Management

      Nothing much

    2. "Patchwork systems and too many controls"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Project Manager
      Current Employee - Project Manager
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at R.R. Donnelley full-time (More than a year)

      Pros

      Depending on who you are you ccsn work from home.

      Cons

      None of the systems are integrated and all are ancient. 1% raises for last 3 years, no 401match, no bonus. U have to use RRD sites for projects even if they cost more than outside vendors.

      Advice to Management

      Stop making me waste my time updating a $17 requisition or chasing down an form that some department put into place.

      3. Join the R.R. Donnelley team
      See Our Latest Jobs

    3. "Do more with less"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at R.R. Donnelley full-time

      Pros

      coworkers
      learning experience
      little experience needed to get job

      Cons

      massive work load
      lots of managers
      expected overtime with out pay for salary employees
      everything is dictated by corporate
      little to no opportunity to work with local vendors

    4. "Sales Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Sales Representative in Chicago, IL
      Current Employee - Customer Sales Representative in Chicago, IL
      Recommends
      Negative Outlook
      No opinion of CEO

      I have been working at R.R. Donnelley full-time (More than a year)

      Pros

      Everybody in the office is very nice and friendly.

      Cons

      Management only cares about the numbers and not the people.

      Advice to Management

      train your employees better.

    5. "RR Donnelley Printing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Shipping Lead in San Diego, CA
      Current Employee - Shipping Lead in San Diego, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at R.R. Donnelley full-time (More than 10 years)

      Pros

      Great Company to work for with plenty of benefits. Lots of opportunities for carrier advancement and job development. Great staff and management.

      Cons

      Printing is becoming less in demand with a lot of technology taking its place. The printing industry is shrinking daily. Unless you are in an RRD plant that is constantly busy, there is always that chance that the slower plants will close down.

      Advice to Management

      Management has always tried to be more current with the digital age. My advice is to continue to pursue new ways to keep customers happy. There are a lot of RRD employees that depend of stability and if a plant is struggling to stay busy, maybe management can help more to improve the work flow.

    6. "Sr.Manager - HR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Chicago, IL
      Former Employee - Anonymous Employee in Chicago, IL
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at R.R. Donnelley full-time (More than 8 years)

      Pros

      Excellent work culture and Great Leadership

      Cons

      Can focus on employees training and post training evaluation.

    7. "Customer Service Rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Atlanta, GA
      Current Employee - Customer Service Representative in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at R.R. Donnelley full-time (More than 10 years)

      Pros

      Stable consistent work is available

      Cons

      Pay is below average and benefits are limited.

      Advice to Management

      An incentive program would be nice or some type of appreciation.

    8. "20 Years and laid off!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Accountant
      Former Employee - Accountant
      Doesn't Recommend

      I worked at R.R. Donnelley full-time (More than 8 years)

      Pros

      Hard to say, my co-workers!

      Cons

      Too many to name if you need a job!

      Advice to Management

      Stop keeping secrets.

    9. "Very complex systems , but once training clicks it is pretty easy"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Client Service Specialist in Monroe, WI
      Current Employee - Client Service Specialist in Monroe, WI
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at R.R. Donnelley full-time (More than a year)

      Pros

      Pay and hours are good. You get your own desk to decorate and they do a lot of fun activities

      Cons

      Mean girls for managers and co workers . Benefits are very expensive. If you are not in a click you will not survive there

    10. "Not a great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at R.R. Donnelley full-time

      Pros

      The people (not Sr. Mgmt) are the best reason to work there, lots of variety in work, lots of projects to get involved in

      Cons

      Sr. Management does not care about the employees, constantly rising benefit costs pushed to employees via premium increases or deductible increases, no 401k match and unable to contribute max to 401k plan due to inability to meet discrimination testing. No salary increases as part of merit process for VP population for 8+ years, yet, Sr. Management gets increases while company continues its downward slide.

      Advice to Management

      Turn the focus to the employees and the value they bring. Make the tough decisions and follow through on them.

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