R.R. Donnelley Reviews | Glassdoor

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R.R. Donnelley Reviews

Updated January 20, 2018
1,459 reviews

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2.7
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R.R. Donnelley President, CEO, and Director Tom Quinlan III
Tom Quinlan III
575 Ratings

1,459 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Associate client manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at R.R. Donnelley full-time

    Pros

    It was a great learning experience

    Cons

    Nothing much that I would like say

    Advice to Management

    Nothing much


  2. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Bolingbrook, IL
    Current Employee - Customer Service Representative in Bolingbrook, IL

    I have been working at R.R. Donnelley full-time (More than 5 years)

    Pros

    Hours are good, close to home. I love most of the people I work with, very inclusive environment.

    Cons

    Raises are not based on performance and there's not much room for growth.

    Advice to Management

    Start giving your employees raises based on performance, not a 1% raise across the board. You'll find people will start to care a little more and work harder.

  3. "Executive Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Assistant in New York, NY
    Former Employee - Executive Assistant in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at R.R. Donnelley full-time (Less than a year)

    Pros

    Supportive team and supervisors. Always willing to help.

    Cons

    No overtime hours. Difficult on a median income.

    Advice to Management

    Listen to your administrative employees.


  4. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time

    Pros

    Complete Capabilities to sell from

    Cons

    Not much management assistance lent..

    Advice to Management

    Create account opportunities


  5. "Pays the bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than 10 years)

    Pros

    Was able to adjust my schedule to go back to school

    Cons

    My insurance keeps increasing more then my raises


  6. Helpful (1)

    "RRD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Saint Charles, IL
    Current Employee - Customer Service Representative in Saint Charles, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    - You aren't micro managed and you are in charge of the jobs that you have
    - Coworkers are friendly and caring
    - 1 hr lunch is nice to get away from work
    - Decent hrs 8-5
    - Great facility with top of the line presses
    - it is cool to see the variety of print products that are produced

    Cons

    - base salary is low
    - No 401k match
    - 1% raise annually
    - not enough PTO
    - Management sees you as a warm body just getting the job done
    - Have to solve problems you did not create/deal with pissed of clients about these problems
    - Warehouse employees mess up if they are not given instructions a 7 year old can follow then it ends up being your fault
    - Sales team sells projects too low thus causing us to lose money
    - If production is delayed in any way shipping needs to be expedited causing us to lose money
    - Slowly declining in profits- may cause layoffs
    - No opportunity for promotion unless you plan on being here forever

    Advice to Management

    - Be less condescending
    - Value your employees more
    - Hold more responsibility to the warehouse workers
    - Give raises based off hard work and talent


  7. "Nice People, Little Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at R.R. Donnelley full-time (More than 3 years)

    Pros

    Nice people, great location, wonderful work environment

    Cons

    No opportunities for advancement, downsizing in Atlanta

  8. Helpful (1)

    "Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations
    Current Employee - Operations

    I have been working at R.R. Donnelley full-time (More than 10 years)

    Pros

    The legacy folks are great

    Cons

    Pay, poor 401k, expensive bene's, no yearly increase

    Advice to Management

    clueless...


  9. "Transportation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Former Employee - Anonymous Employee in Bolingbrook, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at R.R. Donnelley full-time (More than 3 years)

    Pros

    Relaxed dress code, jeans ok

    Cons

    Pay is terrible, annual raise is 1%. No 401k match.

    Advice to Management

    Treat employees better, increase salaries.


  10. "Pros / Cons of Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accountant in Reno, NV
    Current Employee - Staff Accountant in Reno, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Casual dress code, somewhat flexible hours if needed, work on my own, manager is available when needed

    Cons

    NO 401K match, benefits could be better

    Advice to Management

    For a company that employs 60000 people, is a Fortune 500 company it is beyond comprehension that there are no 401k matches or pension. Other than that I love the job but I have to look at my future and it doesn’t seem like RRD is going to be in mine.


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