R.R. Donnelley Reviews | Glassdoor
R.R. Donnelley Reviews
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    R.R. Donnelley Reviews

    Updated October 16, 2018
    1,629 reviews

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    Full-timePart-time
    3.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    R.R. Donnelley President, Chief Executive Officer Daniel L. Knotts
    Daniel L. Knotts
    54 Ratings

    1,629 Employee Reviews

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    Pros

    • "It is a great place if you value your work life balance" (in 62 reviews)

    • "Work Environment is good & colleagues too" (in 66 reviews)

    Cons

    • "No 401k match, very little benefits, work environment was very dull" (in 105 reviews)

    • "Culture, too fast paced and lack of work life balance" (in 48 reviews)

    More Pros and Cons

    1. "Would love to work for them again."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Production Assistant
      Former Employee - Production Assistant
      Recommends
      Positive Outlook

      I worked at R.R. Donnelley full-time (More than 5 years)

      Pros

      Flexible, laid back work environment, functions as a team with individual contributors

      Cons

      There were a few mice at my office but they have since taken care of that problem. More of a location problem than a company issue.

    2. "Not a bad place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Maintenance Technician in Lynchburg, VA
      Current Employee - Maintenance Technician in Lynchburg, VA

      I have been working at R.R. Donnelley full-time (More than 10 years)

      Pros

      Good opportunities to advance in the work place.

      Cons

      They took away our pension.

      Advice to Management

      Add the pension back.

      3. Join the R.R. Donnelley team
      See Our Latest Jobs

    3. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Representative
      Current Employee - Sales Representative
      Positive Outlook
      No opinion of CEO

      I have been working at R.R. Donnelley full-time (More than 8 years)

      Pros

      You can make very good money if you're able to win some big accounts.
      Some of the best solutions in the industry if you can implement them properly.
      New management is trying to bring us out of the stone age and into the digital age.

      Cons

      - It's the wild west in terms of calling on prospects or existing business. There's no "my account". The company is okay with anyone that's not in your specific sales vertical calling on your existing account and calls it "collaboration". Any rep can call on any prospect and many times multiple reps call on the same contact.
      - Big and slow. We're the biggest but also many times the hardest to work with. Rarely does a project or job run without some issue. I've lost accounts because we aren't flexible to the clients needs.
      - Pay plan has changed 4 times in as many years.
      - Many clients feel like a small fish in a big pond and it's often true. If your account isn't the big fish, you really have to fight hard for resources to take care of that account.

      Advice to Management

      -Add more customer service and operations personnel to take care of the business we have instead of trying to reduce costs. You can't keep business if you don't take care of them.
      - Don't let every rep call on whoever they want. Have some delegation of territories or prospect targets so a rep doesn't waste their time calling on the same thing 5 other reps are.

    4. "Account Manager"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at R.R. Donnelley full-time

      Pros

      Nationwide manufacturing capabilities are helpful

      Cons

      Downsizing decisions made at corporate level without regard to how it impacts clients and remaining staff

      Advice to Management

      Treat people fairly and honestly

    5. "Coworkers were great and nice to be around. Upper management does not care for people under them"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service/Inside Sales in Joliet, IL
      Current Employee - Customer Service/Inside Sales in Joliet, IL
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at R.R. Donnelley full-time (More than a year)

      Pros

      Flexible with scheduling and time off

      Cons

      No 401k match, very little benefits, work environment was very dull

      Advice to Management

      Pay people what they are worth so they will stay

    6. "Better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Chicago, IL
      Former Employee - Anonymous Employee in Chicago, IL

      I worked at R.R. Donnelley full-time (Less than a year)

      Pros

      Good atmosphere and improve communication skill

      Cons

      Provide a proper increment

    7. "A great boss to work for."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Manager in Manning, SC
      Former Employee - Manager in Manning, SC
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at R.R. Donnelley full-time (More than 5 years)

      Pros

      The pay was very good.

      Cons

      Long hours and hire more men.

      Advice to Management

      Cut back on some of the hours.

    8. "Dynamic Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Challenging, diversified work .... great opportunities to advance your skill set

      Cons

      Continues to be a difficult industry to grow

    9. "This company hasd inefficient in production workflow."

      StarStarStarStarStar
      Former Employee - Finishing in Columbia, SC
      Former Employee - Finishing in Columbia, SC

      I worked at R.R. Donnelley full-time (More than a year)

      Pros

      They give you potential for growth And development

      Cons

      Terrible at preventive maintenance upkeep And daily workflow procedures

      Advice to Management

      My advice to management is to become more knowledgeable and produce a better workflow as well as a reasonable preventive maintenance schedule

    10. "Digital Print Operator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Lewisville, TX
      Former Employee - Anonymous Employee in Lewisville, TX
      Recommends

      I worked at R.R. Donnelley full-time (Less than a year)

      Pros

      okay company to work for, limited ways to grow with the company

      Cons

      Poor benefits, employees feel and act like they are the owners

      Advice to Management

      Take more control of the departments

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