R.R. Donnelley Reviews
Updated Jun 6, 2023
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Top Review Highlights by Sentiment
- "The management is poor and they are stuck in doing things in an archaic way from sales to production." (in 179 reviews)
Ratings by Demographics
This rating reflects the overall rating of R.R. Donnelley and is not affected by filters.
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- Current Employee★★★★★
Great Training
May 23, 2023 - Legal Workflow Coordinator in Phoenix, AZRecommendCEO ApprovalBusiness OutlookPros
Amazing training scheme so even with minimal experience you can start the job off right and you’re not just thrown into it.
Cons
No salary negotiations at all, just an offer. Upward mobility seems somewhat limited, but we will have to see.
Continue reading - Current Employee, more than 3 years★★★★★
Very little incentives or perks provided
May 29, 2023 - Account ManagerRecommendCEO ApprovalBusiness OutlookPros
The people are generally nice with in the building and try to support each other.
Cons
I have been at the company for a few years now. I have been very disappointed in the lack of company concern for moral, or providing any updates to our very run down building. It feels like a sinking ship with no captain. Management does not seem to look out for the best interest of the employees. They over promise and don't guide well to make employees feel supported.
Continue reading - Current Employee★★★★★
Fired while on disability leave after I almost died
Jun 6, 2023 - Shipper in Pittsburgh, PARecommendCEO ApprovalBusiness OutlookPros
People were great. Management was incompetent and terrible.
Cons
I was fired after nearly dying of pneumonia and bird flu, while on short term disability and physical therapy. it took me 2 weeks and 147 phone calls to fix this. When i was cleared to return to work, they laid me off the same day.
Continue reading - Current Employee, more than 5 years★★★★★
The RCX Team is Amazing to work for
May 11, 2023 - Senior Researcher in Cleveland, OHRecommendCEO ApprovalBusiness OutlookPros
Great co workers Great Bosses Fun and rewarding work Flexible hours WFH Unlimited PTO
Cons
Company is large and its easy to get lost and be seen as a number but the company has made recent changes to make this less noticeable
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Temperature-controlled environment. Fairly light work.
Cons
Extremely low pay. Inexperienced management. Inconsistent workload. 35 hour weeks to 70 hour weeks. Very low morale, a lot of employee discontented.
Continue reading - Current Employee★★★★★
Pros
Lead generation is a great entry level job in sales
Cons
Lead gen is a new team so it's not entirely organized.
- Current Employee★★★★★
Pros
Production has good, competitive pricing.
Cons
Work systems are a patchwork maze of systems that are not always compatible.
- Current Employee, less than 1 year★★★★★
Good Management
May 8, 2023 - Workflow Coordinator in Phoenix, AZRecommendCEO ApprovalBusiness OutlookPros
Good Management, Patient, flexible with schedules, open 24/7, variety of shifts
Cons
entry level pay, sometimes unreliable coworkers to show up for their shifts (turnover).
- Former Employee, more than 10 years★★★★★
All you gotta do is …..
May 30, 2023 - Digital Technician in Elgin, ILRecommendCEO ApprovalBusiness OutlookPros
Lots of overtime, you are voluntold
Cons
Watching your job go overseas
- Current Employee, more than 1 year★★★★★
If possible do not work here
Feb 6, 2023 - Workflow Coordinator in Phoenix, AZRecommendCEO ApprovalBusiness OutlookPros
They offer third shift for those that need it.
Cons
This is the most unorganized, unethical company I have ever experienced. You would think that they would work with more caution considering that they work with law firms but that couldn’t be further from the truth. The managers have no experience. They make up rules as they go and they could care less about their employees. Furthermore, I was hired and told it was a with from home job. Then in training I was told it is transitioning to hybrid and nothing changed. Additionally, I received a doctors note and they declined the doctors note (didn’t know you could do that). They play favorites (I was one) but I watched the manager tell another employee to start taking notes about another employee for document purposes. This company is a lawsuit waiting to happen. If you have the opportunity to work anywhere else I would recommend it.
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R.R. Donnelley Reviews FAQs
R.R. Donnelley has an overall rating of 3.5 out of 5, based on over 3,470 reviews left anonymously by employees. 61% of employees would recommend working at R.R. Donnelley to a friend and 55% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
61% of R.R. Donnelley employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated R.R. Donnelley 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at R.R. Donnelley to be work life balance, workplace, coworkers and the cons to be career development, management, benefits.
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