R.R. Donnelley Reviews | Glassdoor

R.R. Donnelley Reviews

Updated June 14, 2018
1,561 reviews

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2.9
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R.R. Donnelley President, Chief Executive Officer Daniel L. Knotts
Daniel L. Knotts
31 Ratings

1,561 Employee Reviews

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Pros
  • "It is a great place if you value your work life balance" (in 59 reviews)

  • "Work Environment is good & colleagues too" (in 62 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Associate client manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at R.R. Donnelley full-time

    Pros

    It was a great learning experience

    Cons

    Nothing much that I would like say

    Advice to Management

    Nothing much


  2. "Patchwork systems and too many controls"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Depending on who you are you ccsn work from home.

    Cons

    None of the systems are integrated and all are ancient. 1% raises for last 3 years, no 401match, no bonus. U have to use RRD sites for projects even if they cost more than outside vendors.

    Advice to Management

    Stop making me waste my time updating a $17 requisition or chasing down an form that some department put into place.

  3. "Do more with less"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time

    Pros

    coworkers
    learning experience
    little experience needed to get job

    Cons

    massive work load
    lots of managers
    expected overtime with out pay for salary employees
    everything is dictated by corporate
    little to no opportunity to work with local vendors


  4. "Sales Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Sales Representative in Chicago, IL
    Current Employee - Customer Sales Representative in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Everybody in the office is very nice and friendly.

    Cons

    Management only cares about the numbers and not the people.

    Advice to Management

    train your employees better.


  5. "RR Donnelley Printing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shipping Lead in San Diego, CA
    Current Employee - Shipping Lead in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at R.R. Donnelley full-time (More than 10 years)

    Pros

    Great Company to work for with plenty of benefits. Lots of opportunities for carrier advancement and job development. Great staff and management.

    Cons

    Printing is becoming less in demand with a lot of technology taking its place. The printing industry is shrinking daily. Unless you are in an RRD plant that is constantly busy, there is always that chance that the slower plants will close down.

    Advice to Management

    Management has always tried to be more current with the digital age. My advice is to continue to pursue new ways to keep customers happy. There are a lot of RRD employees that depend of stability and if a plant is struggling to stay busy, maybe management can help more to improve the work flow.


  6. "Sr.Manager - HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at R.R. Donnelley full-time (More than 8 years)

    Pros

    Excellent work culture and Great Leadership

    Cons

    Can focus on employees training and post training evaluation.


  7. "Customer Service Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at R.R. Donnelley full-time (More than 10 years)

    Pros

    Stable consistent work is available

    Cons

    Pay is below average and benefits are limited.

    Advice to Management

    An incentive program would be nice or some type of appreciation.

  8. "20 Years and laid off!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant
    Former Employee - Accountant
    Doesn't Recommend

    I worked at R.R. Donnelley full-time (More than 8 years)

    Pros

    Hard to say, my co-workers!

    Cons

    Too many to name if you need a job!

    Advice to Management

    Stop keeping secrets.


  9. "Very complex systems , but once training clicks it is pretty easy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Monroe, WI
    Current Employee - Client Service Specialist in Monroe, WI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at R.R. Donnelley full-time (More than a year)

    Pros

    Pay and hours are good. You get your own desk to decorate and they do a lot of fun activities

    Cons

    Mean girls for managers and co workers . Benefits are very expensive. If you are not in a click you will not survive there


  10. "Not a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at R.R. Donnelley full-time

    Pros

    The people (not Sr. Mgmt) are the best reason to work there, lots of variety in work, lots of projects to get involved in

    Cons

    Sr. Management does not care about the employees, constantly rising benefit costs pushed to employees via premium increases or deductible increases, no 401k match and unable to contribute max to 401k plan due to inability to meet discrimination testing. No salary increases as part of merit process for VP population for 8+ years, yet, Sr. Management gets increases while company continues its downward slide.

    Advice to Management

    Turn the focus to the employees and the value they bring. Make the tough decisions and follow through on them.


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