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R.R. Donnelley

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R.R. Donnelley

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R.R. Donnelley Reviews

Updated Jun 6, 2023

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Found 3,298 of over 3K reviews
3.5
61% Recommend to a Friend
73% Approve of CEO

Found 3,214 of over 3K reviews

3.5
61%
Recommend to a Friend
73%
Approve of CEO
R.R. Donnelley President, Chief Executive Officer Thomas J. Quinlan, III (no image)
Thomas J. Quinlan, III
181 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
  • "The management is poor and they are stuck in doing things in an archaic way from sales to production.(in 179 reviews)
  • "Health benefits are horrible and will take most of your paycheck.(in 177 reviews)
  • "Low salary provided even after working for 4 years not even getting 20k(in 124 reviews)
  • "There is no 401K match and the insurance has increased almost 30% every year.(in 70 reviews)
  • "No training and is all on job.(in 49 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of R.R. Donnelley and is not affected by filters.

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  1. 5.0
    Current Employee

    Great Training

    May 23, 2023 - Legal Workflow Coordinator in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing training scheme so even with minimal experience you can start the job off right and you’re not just thrown into it.

    Cons

    No salary negotiations at all, just an offer. Upward mobility seems somewhat limited, but we will have to see.

    Continue reading
    1 person found this review helpful
  2. 2.0
    Current Employee, more than 3 years

    Very little incentives or perks provided

    May 29, 2023 - Account Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are generally nice with in the building and try to support each other.

    Cons

    I have been at the company for a few years now. I have been very disappointed in the lack of company concern for moral, or providing any updates to our very run down building. It feels like a sinking ship with no captain. Management does not seem to look out for the best interest of the employees. They over promise and don't guide well to make employees feel supported.

    Continue reading
    1 person found this review helpful
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  4. 1.0
    Current Employee

    Fired while on disability leave after I almost died

    Jun 6, 2023 - Shipper in Pittsburgh, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People were great. Management was incompetent and terrible.

    Cons

    I was fired after nearly dying of pneumonia and bird flu, while on short term disability and physical therapy. it took me 2 weeks and 147 phone calls to fix this. When i was cleared to return to work, they laid me off the same day.

    Continue reading
    1 person found this review helpful
  5. 5.0
    Current Employee, more than 5 years

    The RCX Team is Amazing to work for

    May 11, 2023 - Senior Researcher in Cleveland, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great co workers Great Bosses Fun and rewarding work Flexible hours WFH Unlimited PTO

    Cons

    Company is large and its easy to get lost and be seen as a number but the company has made recent changes to make this less noticeable

    Continue reading
    Be the first to find this review helpful
  6. 2.0
    Current Employee, more than 3 years

    Don't work here!

    Jun 2, 2023 - Team Member in Greenville, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Temperature-controlled environment. Fairly light work.

    Cons

    Extremely low pay. Inexperienced management. Inconsistent workload. 35 hour weeks to 70 hour weeks. Very low morale, a lot of employee discontented.

    Continue reading
    Be the first to find this review helpful
  7. 4.0
    Current Employee

    Inside Sales Group

    May 18, 2023 - Sales Lead Generator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lead generation is a great entry level job in sales

    Cons

    Lead gen is a new team so it's not entirely organized.

    Be the first to find this review helpful
  8. 3.0
    Current Employee

    Meh

    Jun 1, 2023 - Account Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Production has good, competitive pricing.

    Cons

    Work systems are a patchwork maze of systems that are not always compatible.

    Be the first to find this review helpful
  9. 4.0
    Current Employee, less than 1 year

    Good Management

    May 8, 2023 - Workflow Coordinator in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Management, Patient, flexible with schedules, open 24/7, variety of shifts

    Cons

    entry level pay, sometimes unreliable coworkers to show up for their shifts (turnover).

    Be the first to find this review helpful
  10. 2.0
    Former Employee, more than 10 years

    All you gotta do is …..

    May 30, 2023 - Digital Technician in Elgin, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of overtime, you are voluntold

    Cons

    Watching your job go overseas

    Be the first to find this review helpful
  11. 1.0
    Current Employee, more than 1 year

    If possible do not work here

    Feb 6, 2023 - Workflow Coordinator in Phoenix, AZ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They offer third shift for those that need it.

    Cons

    This is the most unorganized, unethical company I have ever experienced. You would think that they would work with more caution considering that they work with law firms but that couldn’t be further from the truth. The managers have no experience. They make up rules as they go and they could care less about their employees. Furthermore, I was hired and told it was a with from home job. Then in training I was told it is transitioning to hybrid and nothing changed. Additionally, I received a doctors note and they declined the doctors note (didn’t know you could do that). They play favorites (I was one) but I watched the manager tell another employee to start taking notes about another employee for document purposes. This company is a lawsuit waiting to happen. If you have the opportunity to work anywhere else I would recommend it.

    Continue reading
    2 people found this review helpful
Viewing 1 - 10 of 3,214 Reviews
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R.R. Donnelley Reviews FAQs

R.R. Donnelley has an overall rating of 3.5 out of 5, based on over 3,470 reviews left anonymously by employees. 61% of employees would recommend working at R.R. Donnelley to a friend and 55% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, R.R. Donnelley employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at R.R. Donnelley. This rating has improved by 1% over the last 12 months.

61% of R.R. Donnelley employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated R.R. Donnelley 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at R.R. Donnelley to be work life balance, workplace, coworkers and the cons to be career development, management, benefits.

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Glassdoor has 3,470 R.R. Donnelley reviews submitted anonymously by R.R. Donnelley employees. Read employee reviews and ratings on Glassdoor to decide if R.R. Donnelley is right for you.