My Experience - PAS Operations Lead R1 RCM Employee Review

2.0
Jun 11, 2013
Recommend
CEO approval
Business Outlook

Pros

- Teaches you how to be a "shark" - Long, tough days, prepare you for anything you might experience in the future - Young teams where you can make great friends - "Wild West", they don't have SOP's or best practices for a lot of what they do, they just throw something together as the client requests, lots of room to be seen - Little interaction with management (both pro and con) allows you the freedom to build your own "technique" for your job - Physician team is wonderful and will take you in as their own children (again, PAS Ops Leads are young 22-27) - Opportunity to cross-over to Revenue Cycle Team - Recruiters know this is a tough "sink or swim" environment and therefore will seek you out after about 1.5 years with AH.

Cons

- Fear based motivation - Bonuses not paid according to performance - Promotions not awarded based on performance - Unrealistic expectations/metrics (created by management that has little interaction with employee and therefore would not understand appropriate measurements) - No training - High Turnover in management makes it hard to get a promotion because you're continually having to introduce yourself to a new manager

Explore other reviews about R1 RCM

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance and flexible hours with many projects to learn from

Cons

No promotions, and the yearly pay increase is basically the inflation rate

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R1 RCM Response
4w
Thank you for this valuable feedback! We are so grateful for the time that you spent with us at R1 and wish you all the best with your career.
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The voluntary separation offer was good.

Cons

I and hundreds of colleagues were transferred from Providence Health & Services to R1. We were told we were guaranteed our jobs for a year. They started offering voluntary separation packages less than a year in. This was suspicious. I didn't take the first couple of offers, but eventually I did - things were feeling uneasy. Since leaving I've heard that there were several layoffs. R1's India team has taken over a lot of the coding we were doing. In the reviews I read before we started with R1 I know losing jobs to the India team was common. I'm glad I left when I did but it's been hard finding a new job.

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