Unrealistic Concept - Patient Access Representative R1 RCM Employee Review

2.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent wages and benefits are offered

Cons

Constantly changing what we are working on. Having to do the same work in two separate systems that are constantly failing. Upper management is absolutely clueless as to the requirements to the job. They believe the India reps are doing a great job, when in reality they make our job much more difficult.

Explore other reviews about R1 RCM

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work. Good benefits. Good company culture.

Cons

Remote call center and must talk to customers.

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R1 RCM Response
2mo
Thank you for your review of R1! We are always happy to see that you enjoy the work you do and the people you work with. We would like to know further how we can improve company culture, thank you for your feedback.
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- People are easy to work with - Great exposure to healthcare revenue cycle and working with healthcare data - Remote work is big plus

Cons

- Depending on teams, some are more meeting-heavy while others are not

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