RBS Citizens - Mortgage Loan Processor | Glassdoor
There are newer employer reviews for RBS Citizens
There are newer employer reviews for RBS Citizens

See Most Recent

"Mortgage Loan Processor"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Loan Processor in Warwick, RI
Former Employee - Loan Processor in Warwick, RI
Recommends
Approves of CEO

I worked at RBS Citizens full-time (More than 10 years)

Pros

This is a very stable company, the colleagues are very friendly and helpful. Management works just as hard as you do and they are visible to you. They take your suggestions to heart, researches them out and if found to be worthy of implementation will do it. The benefits are good locations are good with on site food prep cafeterias. They look to promote within, encourages you to exceed and provide training when they feel it is needed. A great place to work.

Cons

Parking can be a challenge at some locations, you should time your arrival accordingly, schedule out of office appointments late in the day to make it easier to get a spot.

Advice to Management

The work spaces could be a little bigger to accommodate the staff, with partial dividers.

Other Employee Reviews for RBS Citizens

  1. Helpful (1)

    "Fair - Not Great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Personal Banker Universal in Providence, RI
    Current Employee - Senior Personal Banker Universal in Providence, RI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at RBS Citizens full-time (More than a year)

    Pros

    Good benefits, flexible with scheduling, a lot of different career path/opportunities, promotes within a lot.

    Cons

    Compensation below industry average

    Retail hours (in-store branches) are 7 days/week. You'll be working during the week anywhere from 9am-730pm, 930-530 Sat, 1030-330 Sun.

    Tough life-work balance due to the days and hours branches are open.

    Very stringent on sales goals - Sometimes goals can be a little inflated/unrealistic - Always pushed on you

    Bonus structure needs a lot of work. The difference between bonus performance scales is significant (ex. you hit 225-249% you get about 5K. At the final caped scale of 250% you get about 16K)

    Advice to Management

    Improve compensation and bonus structure to be on par with industry.


  2. "Decent place to work"

    Star Star Star Star Star
    Former Employee - Vice President in Cranston, RI
    Former Employee - Vice President in Cranston, RI

    I worked at RBS Citizens full-time (More than a year)

    Pros

    If you are with the "in" crowd, you will have a great career there

    Cons

    If you are not with the "in" crowd, you will not get very far

There are newer employer reviews for RBS Citizens
There are newer employer reviews for RBS Citizens

See Most Recent

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