Rakuten for Business - Associate Account Services Manager Rakuten Employee Review

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

WLB, you can use flex when you have ot. But it depends on the group, so be careful.

Cons

Low promotion and salary raise. Last time I was only raised 1% for my base, and I don't have expectations for my next evaluation even though 2 times for 1 year.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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