Fun, fast-paced, and supportive leadership - Anonymous employee Rakuten Employee Review

5.0
Sep 12, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The environment at FreeCause is a good balance of start-up culture and professional work environment. The company cares about making sure employees enjoy working here, with monthly company outings, weekly lunch, generous pay, great 401k matching/bonus structure, and a young, fun culture. Most employees all work in one big room, which is fun but not for everyone, especially not the distraction prone. Management is good at providing feedback. Things are very fast paced with many projects going on at once. Weekly company meetings provide very transparent insight into company finances and lines of business, the management structure is relatively flat and all employees are co-located and accessible. As a technologist, you have ample opportunity to work with cutting edge technology, agile development methodologies, and unlimited snacks and soda!

Cons

If you're not comfortable working with collaborative teams, younger (and generally less experienced) employees, and working in a large, open room, this is not the environment for you. Holidays and vacation is lower than at most companies.

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5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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