Everyone plays an integral part in the growth and expansion of the company. - Anonymous employee Rakuten Employee Review

5.0
Oct 25, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's centrally located in downtown Boston. We do monthly team-building events which almost always include some sort of happy hour. In terms of other employees, you are basically surrounded with some extremely intelligent, hard-working people. Suggestions to improve may not always be taken, but they are listened to and given serious consideration. They also have been doing a much better job at recognizing and rewarding hard work.

Cons

Since the company only hires the best and brightest, it seems the team is thinly spread at times. There's also a lack of education for new hires to learn about the industry that the company is in.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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