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      Rakuten

      Engaged Employer

      Rakuten reviews

      Positive experience - Anonymous employee Rakuten Employee Review

      4.0
      Nov 8, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Young company culture - Great benefits package - Very transparent at high level - Great place to engage with large retail clients - excellent for developing client relationship skills - very open to work/life balance

      Cons

      - salary is not at competitive as it could be - some higher level new hires need to be trained by lower level employees

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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