Service based Product Company - Leader Cum Manager Alias Supervisor Rakuten Employee Review

1.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Simply pass time in case you're comfortably billed by JP or local leader Be a puppet and don't want any accountability Happy as a cheap labour Artificially happy on doing low quality job

Cons

No quality leaders - Cheap worker mentality and DESI attitude towards Indian employees as the India leaders are running show from US Mobile bill reimbursement - changed to evening snacks. Now that would also be closed as quality of snack isn't good. **Cut the nose if it catches cold attitude** Bad Employee Survey - No action plan on the employee survey that showed negative numbers. Eyewash activities to diverge employees Cost, Cost, Cost - Cost of running operations is showed for any basic ask. Leaders travel from US multiple times without any proper agenda or outcome. That travel cost would have used for the transportation for the employees Slow response during the Kaveri bandh timing also as decisions are made only by few people

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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