This is an environment where everything is reactive and not proactive. The technology is just slapped together haphazard - Anonymous employee Rakuten Employee Review

3.0
May 15, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent salary, casual dress, holiday parties are fun. Company is open about it's internal workings and finances. That is about it.

Cons

Very long hours. Projects and deployments could go for days straight with no breaks. Every project seems to need daily reocurring meetings. Very little vacation time and few sick days. Management are clueless and suckups to upper management.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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