Great place to work; company is moving up - Anonymous employee Rakuten Employee Review

4.0
Jun 16, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Recent focus on internationalization means that if you're Japanese, you'll be working with people from many different countries. This is a rarity in Japan. It's a great environment. - Smart, interesting co-workers - Friendly atmosphere

Cons

- The company's famous English-ization isn't 100%, so you had better have fluent Japanese if you want to be successful. - Shinagawa main office is very hot for some reason, even in winter. 28°C is very unpleasant!

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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