Terrible. - Account Specialist Rakuten Employee Review

2.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot about affiliate marketing (On your own, of course. No one there will teach you). If you're looking to gain knowledge of the affiliate industry and make connections with other companies but not looking for your "forever company" yet, this is the place for you. It's a stepping stone. Not a career.

Cons

The people who are managers do not know what they are doing. There is no formal training on the management of people, which is a very difficult thing to do. People expect promotions yearly and Rakuten has catered to that expectation, thus promoting people into management positions when they are completely not ready for the responsibility of developing others and helping with their career. It's sad, but this is the most lack of support I have ever experienced at a company. This office is also very much like a sorority. Cliques are everywhere, if you decide to work here I suggest keeping your work and life VERY SEPARATE. Otherwise, your life will be talked about at work by others and judged- OFTEN. This company cares about the perks. They will let you drink at work, plan extravagant parties. They also pay very good salaries which warps people's views of what actual salaries for that position are. They pay well to keep you, because they know that's all they have to keep you. Salary, games and alcohol.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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