Not even worth the Cash Back - Anonymous employee Rakuten Employee Review

3.0
Feb 7, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- there are some cool people working there - opportunity to travel

Cons

- teams get siloed especially the remote offices - if you're not in the Bay area, don't expect any perks - they speak to career advancement potentials but there is limited follow through on promoting within - poor communication across Rakuten companies - They use bullying tactics and favoritism that stems from upper management/exec team - too many meetings and poor work life balance especially in Q4 - no bonuses after the company continues to exceed YoY goals

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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