Review to help people looking for Director+ roles - Director Rakuten Employee Review

1.0
Dec 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Accept reality of outsourcing and do nothing or irrelevant stuff an you will be happy

Cons

Outsourcing unit. If you are someone at tech/product leadership level and trying to align with your department to make products for the department, you have no room to manuver to contribute. You can do side jobs and products irrelevant to the domain you lead. Everyone is a billable resource so if your remote in Tokyo questions your value, you have nothing much to fall back on except the hiring you have conducted.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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