Frustrating and Disappointing - Senior Software Engineer Rakuten Employee Review

1.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work life balance. Employees are all generally friendly. Quiet work environment, pretty building. Free food and drinks and a (VERY) good culture (except for tech sadly).

Cons

Almost all of the tech management is egocentric. Tasks given are short, specific, and rare. Ideas are 'desired' but the end result is they are all ignored. Making a real impact on the business is near impossible. There is no test environment or any notion of QA. Business decisions are made without customer facing employees around. Sitting at your desk is important, but having work to do is not. If you are looking for a challenge, fast paced environment, or a place where outsider opinion is valued I would suggest moving on.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

See reviews by: Helpful|Rating|Date|All