Awful - Anonymous employee Rakuten Employee Review

2.0
Jun 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In its hay day Play.com was a great place to work but then it got bought by Rakuten, a japanese retailer, say no more.

Cons

The japanese work ethic does not transfer to the UK having a negative effect on the people at Play. They have minimised the UK operation and I suspect it will get smaller. There is a lot of negatvitiy there now, it is not a nice place to work.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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