Lack of leadership! - Anonymous employee Rakuten Employee Review

Japanese militaristic management which means management through fear and intimidation. This is NOT a modern US workplace with a sharing flat structure. It is top down and managed by Japanese account managers elevated to all C level positions including the CEO. Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US. Leadership knows little of the US market and competition which makes it difficult for this company to compete in the US. It's not a happy place to be especially for account managers or if you are female.