Busy work, forced smile, meh - Courtesy Clerk Ralphs Employee Review

2.0
May 29, 2012
Recommend
CEO approval
Business Outlook

Pros

-Friendly co-workers. As other reviews will tell you, the people you work with are generally fun to be around. -If you plan on going full-time and working a cash register, some of the union benefits are quite nice. -The majority of the in-store managers were down to earth and easily approachable if you have questions/concerns, although this probably varies from store to store. -COURTESY CLERKS: you'll be walking around a lot. Whether you're running to help a customer or gathering carts, you will be moving. This can be seen as a con by some, but at least you're getting some form of exercise. -Busy work. Time can drift by without being noticed once you're zoned in.

Cons

-Minimum wage, which wouldn't be horrible except... -MANDATORY UNION ENTRY. If you're only working part time as a courtesy clerk, the union does almost nothing for you while taking a chunk out of your pay. If you're only working 16-24 hours a week, instead of being paid eight bucks an hour, you're only making about six. -Forced smile. Just like with most retail jobs, management is going to be examining how you interact with customers. Being courteous isn't enough for them, they are always going to be checking for your smile. -Bagging. It can be utterly mind numbing when doing it for hours on end. I came to appreciate gathering carts or cleaning the meat department. -Super-market customers. You'll have to help all kinds of customers which, depending on your location, can be a hassle. In southern California, where the majority of the population are minorities, a lot of people will want your help when they can only speak two words of English. -Busy work. In you don't zone in on what you're doing, the clock will torture you.

Explore other reviews about Ralphs

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Union job, nice work environment

Cons

Nothing needed, everything is nice.

3.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally consistant values. Generally good, friendly, helpful, smart, hardworking coworkers. Flexibility & understanding in scheduling and "extraordinary" life circumstances. Constant continuing training/education about company, values, processes, procedures. Sincere in expressing values. Associates given relative freedom to accomplish work. Promotes from within. High priority in customer experience and service. Generally loyal associates - not uncommon for associates to stay 10, 20, 30 plus years. Grocery companies are very competitive, and margins are notoriously slim, yet Kroger (Ralph's parent company) makes some effort to do the "right" thing with it's $5 billion annual profit like contributing to charity, employee assistance, store improvements, and store level pay. Kroger still supports DEI initiatives. Store level staff are generally highly committed and hardworking.

Cons

Pay, especially for entry level associates is low, and incremental increases are miniscule. Unions are weak, and Kroger fights all collective bargaining initiatives relentlessly. Company seems like it tries to do so much that priorities, programs, tech, processes and initiatives feel a bit chaotic, constantly rolling out and changing. Kroger earns ~$5 billion annual profit, but still pays store level employees poverty wages while regularly giving shareholders huge stock buybacks making some of the company's initiatives feel like performative lip service. Directives come down fast and furiously, often seeming to contradict previous ones and often without explanations or rationalizations. Stores aren't sufficiently staffed.

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