Lots of potential, delivered disastrously - Account Manager Remote Employee Review

1.0
Jan 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Being able to live and work where you want

Cons

1. Really incompetent leadership - they have no idea what they're doing. Its amazing how many of the leaders are completely out of their depth and can repeatedly make everything worse each quarter. 2. Terrible work life balance - especially in all the customer facing roles. Dealing with all the customer complaints and terrible internal processes is why people are burning out at a spectacular rate, with no end in sight. 3. Awful compensation. Remote will milk you for all your worth. They don't care about any of their employees. They will do everything they can to make a few extra dollars off the back of the hard working people keeping the company afloat. A terrible strategy which has led to a decent short term gain with great margins, but awful for the long term which is why they are all scratching their heads and wondering whats going wrong.

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Remote Response
2y
Thank you for taking the time to provide feedback. We're sorry to hear that you're not having a great experience. We acknowledge your concerns about leadership and work-life balance. We are always working on our leadership training programs and we are in the process of reviewing our internal processes to ensure that our team members have a balanced work-life environment. Regarding compensation, we regularly benchmark our remuneration packages against industry standards and aim to provide competitive compensation to all our employees. Please feel free to raise your concerns with HR or your manager. We value your input and are committed to improving the Remote experience for all our employees.

Explore other reviews about Remote

5.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

Cons

If you're looking for a quick hire, having multiple interviews is not for you

1
3.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely strong salespeople and a few great leaders who care about their teams. The culture among peers is collaborative and supportive, and many employees go above and beyond despite limited direction.

Cons

There’s very little competitive differentiation in the product, which makes hitting goals—already unrealistic—extremely challenging. Internal processes with supporting teams in RevOps and Deal Desk often create more blockers than anything and the Sales organization is clearly looked down upon within the company. Despite constant messaging about agility and ownership, there are few actual resources or empowerment to deliver results. Morale is low, and the new business teams operate largely from a place of fear. Enablement is minimal—mostly quizzes tied to product launches—and commissions can be held if completion rates aren’t perfect. It's almost as if the enablement teams simply cannot keep up. Leadership in other departments often makes promises about change that never materialize and teams that should be supporting each other (like new business and customer success, just don't talk until there is a problem to address and then it is generally combative or stemming from a place of self preservation. The founders seem disconnected from day-to-day realities, and key people with real expertise in marketing and people management simply are not there.

13
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Remote Response
6mo
Thank you for taking the time to share your detailed feedback. We genuinely appreciate your perspective. Agreed that across Remote, it’s easy to find a collaborative culture and dedication from many team members who continue to go above and beyond. We hear your concerns around enablement, internal processes, goal alignment, and cross-functional communication. These are areas we're actively working to improve, and feedback like yours helps us to see where we need to do better. As a current employee, we encourage you to continue raising these issues through internal channels. Real change happens when our team members drive it, and we're committed to creating an environment where that's possible. Thank you for sticking with us and for believing in the potential here. We're committed to building the support and structure that matches the talent of our people.
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