1. Really incompetent leadership - they have no idea what they're doing. Its amazing how many of the leaders are completely out of their depth and can repeatedly make everything worse each quarter.
2. Terrible work life balance - especially in all the customer facing roles. Dealing with all the customer complaints and terrible internal processes is why people are burning out at a spectacular rate, with no end in sight.
3. Awful compensation. Remote will milk you for all your worth. They don't care about any of their employees. They will do everything they can to make a few extra dollars off the back of the hard working people keeping the company afloat. A terrible strategy which has led to a decent short term gain with great margins, but awful for the long term which is why they are all scratching their heads and wondering whats going wrong.