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      Remote

      Engaged Employer

      Remote reviews

      Love the CX Culture - Customer Success Manager (CSM) Remote Employee Review

      5.0
      Jul 22, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have never had such a good experience with a CS vertical before - the culture is amazing with first-class leadership.

      Cons

      Increased benefits - Canadians do not get RRSP matching

      Explore other reviews about Remote

      5.0
      Mar 6, 2026
      Payroll lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

      Cons

      If you're looking for a quick hire, having multiple interviews is not for you

      1
      3.0
      Jul 1, 2026
      Sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, great direct managers.

      Cons

      Leadership is disconnected. Very much the throw it away if it doesn't work mentality.

      1
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