small town cashier forced out & victim to harsh lesson in mistreatment, assault, and ultimately wrongful termination. - Customer Service Associate Rite Aid Employee Review

1.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

ALL pros are not at all company related...(ex: love of my regular customers, working within 5 min of home, my ability to keep a smile and provide exceptional customer service when employer is not supportive and ignorant...) the mistreatment I endured from this company DID however, made me learn NOT to trust in ANY of their own claims of values and CODE OF ETHICS!, that always be suspicious and when it comes to following reporting wrong-doing as stated in handbook within the chain of command, Automatically expect to be retaliated against!

Cons

-#1 problem...When it comes to "3 in line its time" aka 2nd/3rd cashier...the supervisors, Asst mngrs & few managers will take from a min 5 full minutes USUALLY up to 10+ minutes to show up to assist.They ALWAYS behave as if touching the register is BENEATH them! That is when I started successfully running 2 registers at once! My customers REALLY APPRECIATED that.... -Allowing verbal abuse and mistreatment from irate customers. -Ignores ALL policy declarations and punishes the wrong persons in effect making themselves retaliators to whistleblowers. - When they hire store managers at level instead of having a Cashier/Cus SVC Associate work their way up in proper promotional ladder, they FAIL to make certain new hire manager is PROPERLY and WITHOUT question knowledgeable and respectively cooperative of SENIORITY protocol and if not make them submit requests before action. -Sadly I would LOVE to have my job back, but only because I was excellent at it! I was NEVER any threat to ANYone, I was constantly asked to promote but was happy in my role as was....

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5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice team at store level

Cons

High ups were awful. Company shut down.

4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance, team mentality, treated like a person,decent benefits, pay was enough

Cons

bad financial decisions left us all doomed

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