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Russell Cellular

Is this your company?

5+ years with the company - Wireless Sales Representative Russell Cellular Employee Review

3.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Most of the people I work with are great people and I have a great time working with them.

Cons

Pay. The hourly and commission or the lack there of are low and its hard for day to day life now. All they care about are the numbers and weather or not you can sell perks and internet. Some management is a joke. Being told that it isn't their job to be on the sales floor and help with a very big rush and/or not knowing how promotions work. Have the threat of a write up and possibly losing your job is not a motivator. For how long I've been with the company I've been over looked for a promotion multiple times. Raises or lack there of. Saying that we are family. No we are coworkers and possibly friends when i work with you every day and i see you more then my actually family.

Explore other reviews about Russell Cellular

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

alot of good people at home office

Cons

alot of stress from Higher ups

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

most of the average people there are friendly and positive. Free garbage coffee

Cons

80% of the coaches currently there suck. They do very little for self improvement. The director of the telesales call center likes to threaten your job on the daily. Coaches love to micromanage every aspect of your day letting you know if you’re 1 min too late from breaks. Their sales knowledge sucks and basically comes to “figure it out yourself” they try to provide training in vain because they cannot give you a method that they do not contradict later by going in the complete opposite direction. You’ll get told to do one thing and then the very next week get punished for that thing and get told another thing. Commission structure pays you back Pennies for what you’re selling. You’ll sell a 1k dollar phone and get 5 dollars in commission

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