Working at airports - Airport Service Manager SITA Employee Review

2.0
Jul 28, 2018
Recommend
CEO approval
Business Outlook

Pros

SITA pays well and have some very good benefits (and some bad as well). As an airport staff you have a lot of freedom within SITA - just make sure you hold your deadlines and commitments and you will do well. If you are willing to relocate then SITA does offer many career opportunities.

Cons

Senior management is something else. I have never seen the level of distance-to-reality among managers anywhere else, and employee feedback was never really encouraged (censored EWC minutes anyone?) this was pre-current CEO by the way, i have no opinion on Barara. Internal tools needs a bump to the correct century, as do some of it's products.

Explore other reviews about SITA

5.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

work / life balance. Friendly environment

Cons

nothing against this company. Best Company

2.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great colleagues across teams and geographies.

Cons

The company was once a mission-driven environment with strong collaboration and stability, a people first company, but the shift to a profit model emphasizing financial targets has fundamentally altered priorities. Senior leadership struggles to unpack executive vision into clear, actionable direction, often treating their functions as personal experiments rather than aligned team efforts. This has fostered selective attention toward a few individuals while hard-working engineers and other contributors are frequently overlooked in performance evaluations and opportunities-fueling repeated restructurings, team instability, dissolutions, distrust, mismatched and irrelevant performance review processes, neglected areas, and persistent daily frustration with no near-term resolution visible.

3
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