SITA Reviews | Glassdoor

SITA Reviews

Updated Sep 19, 2019

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Found 510 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
88%
Approve of CEO
SITA CEO Barbara Dalibard
Barbara Dalibard
156 Ratings
Pros
Cons
  • "Management is not empowered or allowed to manage and Senior management is old fashioned and unobtainable(in 21 reviews)

  • "Decision making process within SITA is getting far too buraucratic and too much political(in 13 reviews)

More Pros and Cons
  1. Helpful (1)

    "Best work/life balance and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SITA full-time for more than 3 years

    Pros

    Better work/life balance, flex hours, better benefits, wellness program and incentives

    Cons

    Very hard to climb up in career, unless you know hiring manager

    Advice to Management

    Use the talent portal to see who is keeping up with the skills, technology and industry knowledge and contact them to see if they are interested in new opportunities, instead of just posting jobs.

    SITA2018-05-08

    SITA Response

    May 9, 2018Head of Employee Experience

    Thanks for your review. it's great to hear you enjoy working with us and I will pass your feedback onto the relevant departments. Thanks!

  2. "I see immense scope to improve culture or Employee engagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SITA full-time for more than 3 years

    Pros

    You definitely cannot beat work life balance. Projects SITA undertake are futuristic, new tools are always welcomed. Can work from home and pay is reasonable, you learn a lot in first few days of how airports and airlines SITA tech to overcome issues.

    Cons

    Buildings need revamp, more events needs to be arranged for employee engagement to overcome silo thinking. Age difference is a concern(Avg age is 52 yrs), less young people but good thing is company is working to on board more graduates. I sincerely wish SITA best of luck

    Advice to Management

    Leaders needs to talk more often to employees and discuss plans and Goals. More communication required.

    SITA2019-09-11
  3. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Project Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SITA full-time for more than 8 years

    Pros

    great people to work with

    Cons

    there are none worth mentioning

    SITA2019-09-04

    SITA Response

    September 10, 2019Employee Experience consultant

    Hi, Thank you for your review and for recommending SITA! We are glad to hear that you have found great people to work with at SITA. It’s important to us that our people are happy and engaged, enabling a good team spirit to develop. We are dedicated to continue the work in this ...

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  4. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead Infrastructure Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SITA full-time for more than a year

    Pros

    Smart people great opportunity to learn

    Cons

    Siloed Teams needs more cross-platform communication

    Advice to Management

    Improve cross-platform training

    SITA2019-07-29

    SITA Response

    August 8, 2019Employee Experience consultant

    Hi, It’s great to hear that you feel positive about SITA as a company where you can learn and develop new skills. This year focus is on learning and development opportunities, and it’s nice to know that you’ve felt the difference and have benefited from this. We’re always looking ...

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  5. Helpful (1)

    "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Approves of CEO

    I worked at SITA full-time for more than 3 years

    Pros

    Domain Knowledge, there is so much to learn in airline/airport space

    Cons

    Too much politics, too old school process, company lost many talented seniors and now has new commers trying to settle down , prove themselves first before anything else. Its a manager driven company, there is no 360 degree feedback about manager . If one gets good manager life's cool or hell.

    Advice to Management

    I am sure senior management will figure out a way to fix the cons.

    SITA2019-05-23

    SITA Response

    June 7, 2019SITA AERO

    Hi, thank you for your review. We always welcome feedback and will take your comments on board. We’re always looking to improve, so we appreciate that you’ve taken the time to send us your concerns. If you’d like to discuss this further, please feel free to reach out to us ...

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  6. Helpful (1)

    "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at SITA full-time for more than a year

    Pros

    benefits are good and worth

    Cons

    old technologies are used here

    SITA2019-04-01

    SITA Response

    April 12, 2019Employee Experience Consultant

    Thank you for taking the time to review our company. We’re glad you like our benefits package. We’re sorry you felt our technology is not the most updated. We’d love to hear more about your views and any suggestions you may have. We’d encourage you to reach out to your line manager, ...

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  7. Helpful (4)

    "Run- Awful place to work! People are rude, back biting and political. You will have it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineering in Marietta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at SITA full-time for more than 5 years

    Pros

    Global Company, and growing. They have definitely tried turning the ship around as it was heading for an iceberg

    Cons

    Leadership is in a bubble. Horrible managers, HR is ignorant and the culture is awful. There are some really good people that work at SITA, but the others that are political and mean spirited take away from all of the positives.

    Advice to Management

    GO into the offices and understand the culture. HR should be driving it, instead they are tearing it down.

    SITA2019-02-01

    SITA Response

    February 28, 2019Employee Experience Specialist

    We appreciate your feedback and are sorry to hear that it didn’t work out for you. You’re right, the company is very global and growing and with that growth can come some growing pains. Thanks again for your review and we can promise you that we will discuss this, review, and address ...

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  8. Helpful (1)

    "IT Project Manager"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee 

    I worked at SITA full-time

    Pros

    Good process, good salary, good management

    Cons

    lack of outside training,

    SITA2018-10-31

    SITA Response

    November 6, 2018Head of Employee Experience

    Thanks for sharing about your time at SITA. It's great to hear you've had a positive experience. Good luck to you.

  9. Helpful (2)

    "IT Support Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Support Technician in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at SITA full-time for less than a year

    Pros

    Working in the Airport is always exciting and fun getting to meet new people on the daily

    Cons

    If you don't kiss the ring or bow down to the powers that be you will get repimanded or even lied on this was especially so at LAX T6, It was like a clique and the admin from TIBIT seems as if he was hell set on making my time at SITA a living hell he went to the 3rd party company who hired myself and another tech with countless amounts of lies about me

    Advice to Management

    Oversight Oversight and more OVERSIGHT

    SITA2018-10-29

    SITA Response

    November 6, 2018Head of Employee Experience

    Thank you for your feedback. We are sad to hear about your experience. If you would still like to discuss your experience you can get in touch with me at welisten@sita.aero

  10. Helpful (2)

    "Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Architect in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SITA full-time for more than a year

    Pros

    Moderate interview, very nice staff.

    Cons

    The Salary was very low.

    Advice to Management

    Career growth and development is needed.

    SITA2018-10-26

    SITA Response

    November 6, 2018Head of Employee Experience

    Thanks for taking the time to leave a review, we encourage employees to check the Career opportunities page, on the intranet or you can meet your HR Country Manager for career advice on how to advance.

Found 510 reviews
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