SITA Reviews | Glassdoor

SITA Reviews

Updated August 7, 2017
295 reviews

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3.3
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Approve of CEO
SITA CEO Barbara Dalibard
Barbara Dalibard
32 Ratings

295 Employee Reviews

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Pros
  • Great Place to work/ good work life balance (in 25 reviews)

  • Good Benefits, autonomy to complete your job as necessary with in company/departmental procedures (in 24 reviews)

Cons
More Pros and Cons

  1. "Senior Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at SITA full-time

    Pros

    Great Benefits and work life balance

    Cons

    You're on your own with little guidance


  2. "Service Delivery Mansger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SITA full-time (More than 8 years)

    Pros

    Great People, smart people, cultural diversity.

    Cons

    To much reorganizing. Pay not equivalent to going market.

  3. Helpful (2)

    "Fading relevance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at SITA full-time (More than 10 years)

    Pros

    Great industry, great staff, still relevant for the industry

    Cons

    No real strategy, over complicated processes, politics prevail over the greater good of the company and its customers


  4. Helpful (2)

    "Sad because of what could be....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Atlanta, GA
    Current Employee - Engineer in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at SITA full-time (More than 5 years)

    Pros

    Pay is on time and access to good health Insurance is provided. If you are looking for a paycheck and not much more SITA will provide accommodate.

    Cons

    If you are looking for a place to grow this is not the place for you. You will encounter inept management that prioritize senority over effectiveness. SITA has been exploring the sale of its dysfunctional Passenger Solution Line but was forced to break off negotiations because an agreement could not be reached. The plan going forward is to spin off the division as it's own entity with the same folks leading the effort. Much of management is very close to retirement. The holdover mindset and sense of urgency from SITA's nonprofit Co-op days remain. Status quo is the norm and accountability is nonexistent. As far as career development lip service is about far as it goes. Promotions are often blocked so as to keep high performers in place to buoy group metrics.

    Advice to Management

    Force early retirement to senior managers in PSL.


  5. Helpful (1)

    "SITA cleans house"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SITA full-time

    Pros

    About every Government holiday is recognized; pay is competitive

    Cons

    SITA choses to replace departments with new faces and cheaper resources


  6. "Programmer Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at SITA full-time (More than 10 years)

    Pros

    Excellent benefits, worldwide exposure, good place to grow

    Cons

    Lack of vision, not enough continuous oversight of projects and ongoing customers

    Advice to Management

    Face the fare, don't be afraid to take decisions


  7. Helpful (4)

    "Sita is a good company if you're in the right area."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    Sita is a world wide company which makes managing it difficult. However it has a laid back environment with challenging opportunities. It's broad range of technologies that are supported makes it an ideal place to learn and grow.

    Cons

    Sita is a top heavy management structure which makes it difficult culture to gain one unified strategy or direction.

    Advice to Management

    Collaborate with senior management more on strategy and direction and be sure that everyone delivers the same message from the top down.

    SITA Response

    Jun 16, 2017 – Kenneth Pennington, Human Resources, US Manager

    Hi and thank you for feedback. By your tenure with the SITA, you have seen the company go through changes with our products, customers, and leaders. Our current plans gives us a customer focus... More

  8. Helpful (1)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Atlanta, GA
    Current Employee - Business Analyst in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    Global firm with wide array of products. Great people to work with.

    Cons

    Heavily bureaucratic, very slow decision making. Often behind the curve with offerings needed or wanted by the customer. Badly understaffed at present.

    SITA Response

    May 15, 2017 – Kenneth Pennington, Human Resources, US Manager

    We are proud of our products but more than that we are proud of our employees. One of the big focus of the transformation program, we have in place, is to simplify processes, be more efficient so we... More


  9. Helpful (1)

    "Great to be a part of something special"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    Really a great company. Very brave to be making the changes they are currently making. Challenging work, international experiences, great opportunities, ability to work globally with multiple ethnic groups. All in all - a terrific work environment

    Cons

    Too many employees who are not willing to take responsibility. Too many with a blame culture

    Advice to Management

    Keep it up. Be Brave! Great job in pushing change. Recognize that there really are great, loyal people in the company. Embrace loyalty. Promote from within

    SITA Response

    May 11, 2017 – SVP, Human Resources

    You’ve made my day! Thank you for such a great review! You’re right, making changes can be tough and requires us to be bold. Everything we are doing is to ensure that we build an even more special... More


  10. Helpful (1)

    "In it for the long run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SITA full-time (More than 10 years)

    Pros

    Great people. Interesting, multinational environment

    Cons

    Going through changes and some people are having a hard time dealing with it

    Advice to Management

    Stay transparent

    SITA Response

    May 15, 2017 – Human Resources, US Manager

    Thank you for sharing your thoughts. Yes, we’re going through change. And like most changes not everyone finds change easy. But we are doing all we can to make sure the changes are handled with care... More


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